Ratings based on 18 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Aug 2024
Despite its ugly appearance, it's a nice hotel, great views, good breakfast, easy access to private 'beach'. Downsides: poor room cleaning, very slow and unhelpful checkout
Comment from Hotel Management
6 Sep 2024 by Hunguest BÁL Resort, Hotel Management
Dear Andrew,Thank you for your review.We are working with all the staff to make our guest's stay comfortable.I truly hope that next time we can fix our deficiencies and you will have a great time here.Kind Regards,
by A verified traveler
Posted 16 Aug 2024
The property and all the facilities were good but most of the reception staff were really rude to the point I had to ask if I had done anything wrong to one of the guys as he was speaking to me so badly. It nearly ruined the whole experience of the hotel as I was there to have a calm relaxing time and didn't feel comfortable in the hotel everytime I saw some of the staff. The woman at the cafe/bar was very nice though
Comment from Hotel Management
6 Sep 2024 by Hunguest BÁL Resort, Hotel Management
Dear Keri,Thank you for your review.We are working with all the staff to make our guest's stay comfortable.I truly hope that next time we can fix our deficiencies and you will have a great time here.Kind Regards,
by A verified traveler
Posted 19 Apr 2024 on Hotels
by A verified traveler
Influeszerek által túldícsért szállás
Posted 11 Feb 2024 on HotelsPozitív: Hatalmas szaunavilág, kedves kiszolgáló személyzet az étteremben és bárokban, fantasztikus ételválaszték és ízek, skybar.
Negatív: Érkezéskor komor és szűkszavú recepciós hölgy fogadott kevés tájokoztatással, hideg vízű wellness medencék + a tömeg miatt nem is fértünk el benne kényelmesen, penészes zuhanyzó a fürdőszobában.
by A verified traveler
Posted 11 Jan 2024
My mom and I had a fantastic time. The ambience was amazing. The staff was exceptional. The food was world class, and the spa was superb. Strongly recommended.
by A verified traveler
Posted 30 Aug 2023
The elevators are horrible. You have to wait almost 10 minutes for an elevator in the morning. It was clean but for the star rating of the hotel I expected a lot better.
by A verified traveler
Posted 30 Aug 2023 on Hotels
Stuff is very friendly. Rooms are nice and spacious with lovely views, but very small lifts and you need to wait sometimes even 10-15 minutes to get up and down...with suitcases in busy morning time impossible. Also, not enough stuff at the dinner to serve drinks fast and replenish food....food run out quickly and waiting time was long....the worst was sadly the housekeeping team - woke up us first morning while children were sleeping and refused to leave and then just passed me the bin bag to clean the bin ourselves....after complaining at the reception that stopped but never got our room cleaned during our 4 nights stay which was a shame as it did put the whole experience down....
by A verified traveler
Posted 22 Jul 2023
Nice private beach on Balaton lake.
by A verified traveler
Amazing spa hotel with stunning views
Posted 30 May 2023 on HotelsLovely room, stunning views of town and lake. Easy access to town. Tons of parking.
Best thing is the hotel spa and staff there.
Roof top bar with 180 degree views
by A verified traveler
Posted 18 Aug 2024
Dass das Hotel einen eigenen Strandabschnitt hat ist großartig und eine Strandbar sodass man sich den ganzen Tag am Strand aufhalten kann fanden wir super. Einen Punkt muss ich leider abziehen weil während unseres Aufenthaltes von 5TAGEN wurde unser Zimmer kein einziges Mal geputzt. Auf unserer Etage vor den Aufzügen war am ersten Tag eine Schleifspur von verschütteter Flüssigkeit und am letzten Tag war sie immer noch da. Das sollte in einem vier Sterne Hotel nicht vorkommen. Wenn man darüber hinwegsieht, war es ein schöner Urlaub.
