Ratings based on 37 Verified Reviews
4.5 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Apr 2024 on Orbitz
DO NOT Trust the owner, On January 28th I booked a 3 night stay 8th-11th of April. Upon arrival I was told I did not have a reservation, I showed my Orbitz confirmation, then he told me I had cancelled it, I never did, then he told me they were sold out, no offer to find me another hotel or any help, I refused to leave; an hour later then miraculously he found the confirmation email, but only had a room for 2 nights, my last night would be 1 hour away in a dingy 2:5 star sister hotel called Miraj hotel, He offered to pay my metro card, (thanks, I got it), now he is disputing this and dragging his feet and refusing to refund the difference. Ironically I work in the hospitality industry and this is terrible ownership in my professional opinion, stay somewhere else or risk this happening to you on your holiday. I cannot believe you would treat a guest like this. If I had wanted to stay in a Soviet era built area I would not have booked in the Old City.
Comment from Hotel Management
18 Apr 2024 by Old Street Boutique Hotel, Hotel Management
Thanks for your feedback . Problems can occur in all hotels. I showed you that there were 2 reservation rooms in your name, but you canceled one room. By chance, 2 rooms were canceled by the system. But we checked you in and only on the last day offered you our other hotel Miraj. You said everything was fine. Now there is no need to write rude words here. Such problems happen all over the world. We must be understanding!!!
by A verified traveler
Great hotel in Old City
Posted 21 Mar 2024 on HotelsThis place was nice clean and right in the heart of the Old City. Very easy to explore from this location. Staff were friendly and helpful. Breakfast is very basic but does the job to start you off during the day.
by A verified traveler
Posted 19 Jun 2023
This hotel is located in a very beautiful part of Old Baku. The staff is friendly and helpful.
by A verified traveler from Oxford
Posted 14 Jun 2023
The location in the Old City is excellent. The staff are very courteous and friendly. The hotel and the room were very clean. The WiFi is fast and works well. I could stay at this hotel again!
by A verified traveler
Recommended
Posted 17 Apr 2023 on HotelsStaffs were very kind and friendly.
Though breakfast starts from 8am, I requested them to have it a bit earlier as I was supposed to be picked up by a tour operator just 8 o’clock. They tried their best what they can do to meet my request.
My room was clean and everything was well maintained.
Location of this hotel is in the heart of Old Town and very convenient for strolling around the area.
by A verified traveler
Posted 4 May 2022 on Hotels
by A verified traveler
Posted 11 Mar 2020
Comment from Hotel Management
14 Mar 2020 by Old_street, Hotel Management
Thank you for your review.
by A verified traveler
Posted 6 Jan 2020 on Hotels
Good location within old town and staffs were very helpful. In addition, they offer quite nice breakfast in the top floor where you can have a sea view. Only issue was the size of room which was bit small. But, overall our stay in this hotel was very satisfactory.
Comment from Hotel Management
10 Jan 2020 by old_street, Hotel Management
Thank you for your review. Hoping to see you again
by A verified traveler
Posted 18 Nov 2019 on Hotels
Great stay, nice hotel in picturesque old town. Staff were helpful and arranged airport pick up as I was arriving very late.
Large, comfortable room, highly recommended!
Comment from Hotel Management
28 Nov 2019 by old_street, Hotel Management
Thank you so much for your positive review! Hope to see you again one day.
by A verified traveler
Posted 1 Nov 2019 on Hotels
Comment from Hotel Management
4 Nov 2019 by old_street, Hotel Management
Thank you so much for your positive review Craig. Hope you having a nice time and hope to see you again soon
