Ratings based on 18 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Jul 2024
Excellent staff, helpful and nice. Room was not up to an executive room standard. Dirty carpet with lots of stains, falling curtains, door electronic card not working, had to use a normal key. House keeping, comes in the room to change towels and sheets but never clean anything else. Bathroom amenities were missing, such as Bathrobes. Bedroom missing Blackout drapes as it's mentioned.
It says hotel is connected to a shopping mall, which is not true.
by A verified traveler
Posted 7 Jun 2024 on Hotels
by A verified traveler
Posted 31 Dec 2023 on Hotels
by A verified traveler
Posted 10 Nov 2023
Great stay in this boutique hotel. Friendly staff and spacious rooms.
by A verified traveler
Posted 7 Feb 2023 on Hotels
by A verified traveler
Posted 12 Nov 2022
Excellent service. Very professional and friendly at the same time
Comment from Hotel Management
17 Nov 2022 by Indira Sanakayeva Reservations Manager, Hotel Management
Dear MANOJ, Thank you very much for sharing this review and giving us a perfect rating. We are extremely happy to know that you were satisfied with your experience at Sapphire Inn Baku. Looking forward to seeing you again and hope to make your next visit even more memorable. Best Regards. Sapphire Inn Team
by A verified traveler
Posted 28 Dec 2019
Very professional and friendly staff, perfect location.
Comment from Hotel Management
29 Dec 2019 by Vafa, Hotel Management
Dear Guest,
Thank you for your positive feedback.
We looking forward to welcoming you back in the near future.
Best regards,
Vafa Rahimova
Reservation and Revenue manager
by A verified traveler
Posted 27 Dec 2019 on Hotels
Comment from Hotel Management
29 Dec 2019 by Vafa, Hotel Management
Dear Guest,
Thank you for your feedback.
Please be informed that your opinions are very important for us.
Best regards,
Vafa Rahimova
Reservation and revenue manager
by A verified traveler
Posted 8 Aug 2019
Location was good for F1 - walkable to the races and to the old town. Hotel is nothing fancy, but good in comparison to others nearby.
Comment from Hotel Management
20 Sep 2019 by Reservation, Hotel Management
Dear Guest,
Warm greetings from Sapphire Inn Hotel.
Thank you for shearing your feedback.
Best regards
by A verified traveler
Genel yorumumuz
Posted 14 Jul 2024 on HotelsOtelin konumu gezilip görülecek yerlere yakindi.Çalisanlar güler yüzlü ve cana yakindi.Odalar ihtiyaçlara gore gayet güzeldi.Banyo tuvalet temizliği iyiydi.Sadece yastik kilifi ve havlularimiz lekeli ve eskiydi.Onlarada özen gösterilirse kusursuz olacaktir.
