Ratings based on 9 Verified Reviews

4.4 out of 5
4.8 Room cleanliness
4.8 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 19 Nov 2024
Thanks to Imran and the team. The location is perfectly placed for the accessibility to the city & yet quiet. The soulful jazz is a bonus.
5 out of 5
by A verified traveler

Posted 23 Aug 2024
Exceptional Stay at Sapphire Bayil – A Baku Gem! I recently had the pleasure of staying at the Sapphire Bayil Hotel in Baku, and it was an absolute delight from start to finish. The staff's kindness and attentiveness were truly remarkable. I was thrilled when they generously upgraded my room, which turned out to be incredibly spacious and even featured a lovely balcony! The luxurious bed and towels added a touch of pampering to my stay. The breakfast spread each morning was extensive and delicious, offering a wide variety of choices to satisfy every palate. Sapphire Bayil is one of the best hotel I've experienced in Baku – highly recommended
4 out of 5
by A verified traveler

Posted 25 Jun 2024
The sheets were not clean and too small for the size of the bed. The bathroom was not cleaned once in the three nights we stayed there. It was also never vacuumed. The hotel was a bit out of town, but it was about a 15-20 minute walk and about 5 minutes by cab. The breakfast wasn't a highlight either. The selection of bread was a little small. The staff was very nice and helpful.
2 out of 5
by A verified traveler

Disappointed

Posted 26 Dec 2021 on Hotels
I regretted booking this hotel for multiple reasons. The bed was not very comfortable, the location was farther away from the main activities than I thought it would, we had to take taxis all the time because it's not easy to walk from the hotel to the city center. The breakfast was the worst part. I will say that the staff was helpful with organizing our PCR testing prior to our departure flight however I wouldn't stay there again and I don't recommend it.
5 out of 5
by A verified traveler

Great place to relax and to discover Baku

Posted 26 Oct 2021 on Hotels
The room was big, the service were very nice and helpful, and everything was to detail. My only negative aspect is that the location is bit far from city centre, but you got public transportation to get there.
Comment from Hotel Management
2 Nov 2021 by Front Office Department, Hotel Management
Dear Guest Thanks a lot for your feedback
4 out of 5
by A verified traveler

Posted 17 Aug 2019
Comment from Hotel Management
20 Sep 2019 by RESERVATION , Hotel Management
Dear Guest, Greetings from Sapphire Bayil Hotel! Thank you for shearing your feedback. Sapphire City Hotel
5 out of 5
by A verified traveler

Posted 24 Jun 2019
I would like to thank all the staff for warm hospitality... good luck guys and inshalla more growth in your business thanks
Comment from Hotel Management
24 Jun 2019 by Reservation , Hotel Management
Dear Guest, Thank you for your feedback and wishes. Best regards, Reservation department
5 out of 5
by A verified traveler

Alles Super

Posted 28 May 2024 on Hotels
Alles war wie gewünscht
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Feb 2020 on Hotels
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