Ratings based on 55 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Oct 2024
Easy check-in and check out. Really helpful reception staff. Breakfast was plentiful and good
by A verified traveler
Excellent position and fantastic staff and room
Posted 20 Aug 2024 on HotelsEverything about the hotel from staff to room and bed and breakfast was awesome. Choices at breakfast should suit anyone. Never ran out of anything. Eggs to order. Porridge too. Different fresh fruits every day. Staff were so helpful. I booked a pick up from airport to hotel on arrival and it was seamless and quick. Printed off my boarding pass for me. Helped to book a taxi back to airport and told me where to go next door for cash to pay him. Rooftop bar had music and we had drinks up there. Very nice. Noise from the traffic is obviously going to be heard. Ear plugs are needed if you can’t sleep with that sort of noise. I did with no ear plugs. Bed and pillows were sublime. Towels and dressing gowns very good.
Cannot recommend the Promenade Hotel enough. First Class as far as I’m concerned
by A verified traveler
Posted 25 Jun 2024
Excellent stay. Great location with most things within walking distance. Would recommend
Comment from Hotel Management
14 Aug 2024 by Aydan, Hotel Management
Dear Guest!Thank you for sharing with us your opinion! Thank you for such warm words! We will be glad to see you again in our hotel!
by A verified traveler
Not Bad!
Posted 23 Mar 2024 on HotelsHotel is good. Clean, neat and Great location and excellent staff. Only thing that got a room without a window, but it was fine. Breakfast needs improvement.
by A verified traveler
Posted 15 Mar 2024
its good
by A verified traveler
Posted 7 Feb 2024
by A verified traveler
Posted 1 Feb 2024 on Hotels
by A verified traveler
Posted 28 Dec 2023 on Hotels
by A verified traveler
Posted 8 Dec 2023
The pros : staff polite, hotel looks nice interior and exterior. Convenient location to near dining places, cafes and restaurants and behind there is the old Baku city which is the historical attractions in Baku.
The cons: hotel toilet not clean enough and the bed was dented on half side and the first 1 nite the room allocated to me was noisy due to a nearby restaurant with a live band. The bed is too hard is like sleeping on a concrete floor. Luggage storage is non existent. I asked them to stow luggage for 1 nite as I went to the nearby city and will return the following day, they agreed. But next day when I checked in I found my luggage was not stowed in a storage but left at one corner at the hotel lobby. This is unacceptable and total disregared for guests property. Never will I return or recommend people this hotel.
by A verified traveler
Great hotel and staff
Posted 12 Nov 2023 on HotelsFrom beginning to end the staff was helpful for everything . The room was comfortable, clean and oversized. The location of the hotel was perfect. The breakfast was great and had a lot to offer .
