Ratings based on 47 Verified Reviews

4.4 out of 5
4.3 Room cleanliness
4.4 Service & staff
3.9 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Scam alert

Posted 9 Aug 2024 on Hotels
Scam alert: I was victim of the “SIM card scam” that seems to be common in the country (as I later learned). The driver arranged by the hotel to pick me up at the airport insisted that SIM cards are overpriced at the airport and that he could stop on the way for me to buy one at a better price. He stopped at a convenience store and I was ripped off. The driver of course gets a commission later as he knows the people in the store. That’s how the scam works. I suppose the hotel will deny any involvement, but it was clear to me that the scammer driver was in friendly terms with the hotel staff. The manager seemed to be a decent enough person, so I think the sketchiness of this hotel is really due to the younger guys that work there.
Comment from Hotel Management
9 Aug 2024 by Farid Mammadov - GM, Hotel Management
Dear Guest, the situation you have described does not reflect reality. In Baku city, there are numerous stores where you can purchase a SIM card. It is true that SIM card prices at the airport are higher, and we will investigate the driver's actions promptly. Since your post was anonymous and did not mention any names, we will consider changing our transfer company. However, we must first verify the facts. Many guests have purchased SIM cards from us or other locations without feeling scammed. A 1-2 USD price difference may be perceived as either cheap or expensive. Your unverified review attempts to damage our reputation and lower our score on the website. Nonetheless, we apologize for any inconvenience caused.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 May 2024
5 out of 5
by A verified traveler

Posted 28 Apr 2024
The staff was what made this hotel exceptional. Everyone from the housekeeping lady to the front desk was welcoming and helpful. I especially like the homemade jam and pastries at breakfast. Great value for money and an easy 20 minute downhill walk to the metro and train station.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Apr 2024 on Hotels
5 out of 5
by A verified traveler

Great value for money

Posted 25 Mar 2024 on Hotels
Excellent value for money. A little out of the core centre of Baku but Bolt cabs are cheap and plentiful. The bed would have been more comfortable if it was a double bed rather than 2 singles, but other than that it was a great place to stay. Free breakfast as well although it was a bit monotonous, something cooked would have been great.
5 out of 5
by A verified traveler

great gay friendly hotel

Posted 28 Feb 2024 on Hotels
It was great. They didn’t even care that we were gay!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Feb 2024
5 out of 5
by A verified traveler

Posted 5 Feb 2024
Great place with great staff
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Jan 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Jan 2024 on Hotels
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