Ratings based on 63 Verified Reviews

4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 5 Jun 2024 on Hotels
Basic hotel, cheap n cheer . Max 3 star
1 out of 5
by A verified traveler

Breakfast farce

Posted 17 Apr 2024 on Hotels
No breakfast available at 730am. I paid extra for breakfast. I want a refund
3 out of 5
by A verified traveler

Posted 31 May 2023
It was okay. Except when they say they clean your room, they just flip the dirty mess around, so you can’t see it.
5 out of 5
by A verified traveler

Posted 12 May 2023
Really nice hotel, quality room, very friendly and helpful staff. Will stay again next time in Baku.
Comment from Hotel Management
13 May 2023 by Eltun, Hotel Management
Dear valued Mr. Megan, Greetings from Divan Express Hotel! We would like to thank you for taking your precious time to write such a positive comment regarding your stay at our Hotel. It makes us proud to know that we were able to fill your staying with a vast amount of wonderful and memorable experiences. I will share your feedback happily with all departments. We hope to see you again soon. Best regards, Ismayilzade Eltun Front Office Manager
4 out of 5
by A verified traveler

Posted 9 May 2019
Many things were great at the facility. only comment I have bit negative: Air Conditioning was not working. Weather was warm, we were getting only hot air supply, the room inside was too warm to sleep/comfort. We were advised Hotel is still in winter setting, so air cooling was not possible
Comment from Hotel Management
10 Feb 2022 by Eltun Front Office Supervisor, Hotel Management
Dear valuable guest , First of all, thank you very much for sharing your comment. You've made us very happy with your ranking. It makes us proud to see that you have found all the categories you can evaluate very good.
4 out of 5
by A verified traveler

Average stay

Posted 22 Nov 2018 on Hotels
Except the noise of the subway crossing, all are fine for a value for money accommodation.
Comment from Hotel Management
9 Jan 2019 by Front Office Manager, Hotel Management
Dear Guest, Thank you very much for your kind feedback. We will be glad to see you in our hotel again. Kind Regards, Front Office Manager Kamran Mustafayev.
4 out of 5
Recommended
for Everyone
by A verified traveler from Kentucky

Nice place with friendly staff

Posted 18 Jun 2018
Worked on p project from here and enjoyed the good size room and breakfast . Might wanna upgrade thre coffee !
Comment from Hotel Management
10 Feb 2022 by Ismayilzade Eltun Front Office Supervisor, Hotel Management
Dear valued guest, Greetings from Divan Express Hotel! We would like to thank you for taking your precious time to write such a positive comment regarding your stay at our Hotel. It makes us proud to know that we were able to fill your staying with a vast amount of wonderful and memorable experiences. I will share your feedback happily with all departments. We hope to see you again soon … Best regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from Yotk UK

Comfortable Hotel

Posted 1 May 2018
Large comfortable rooms and very clean. Overall a good hotel. About 15 mins taxi ride from the centre or the city.
Comment from Hotel Management
10 Feb 2022 by Ismayilzade Eltun Front Office Supervisor, Hotel Management
Dear valued Jan, Greetings from Divan Express Hotel! We would like to thank you for taking your precious time to write such a positive comment regarding your stay at our Hotel. It makes us proud to know that we were able to fill your staying with a vast amount of wonderful and memorable experiences. I will share your feedback happily with all departments. We hope to see you again soon … Best regards,
5 out of 5
by Alexandr

Posted 5 Sep 2017 on Hotels
Very warm and friendly staff. Great service and good location. Strongly recommended. .
Comment from Hotel Management
27 Oct 2017
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Apr 2017 on Hotels