Ratings based on 348 Verified Reviews
4.4 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jan 2025
Everything was nice and clean the staff was professional polite when you needed something they were always there.
by A verified traveler
Posted 9 Jan 2025
Though wenhad asked double twin beds they gave us one duble bed.we gad to insist hard for duble twin beds
by A verified traveler
Posted 1 Jan 2025
Great
by A verified traveler
Posted 25 Dec 2024
Helpful staff
by A verified traveler
Posted 21 Dec 2024
Not satisfied at all
by A verified traveler
Posted 1 Dec 2024
Breakfast 38$?
by A verified traveler
Posted 4 Nov 2024
It’s been a great experience specially manager Usman who look after us during our stay and explained all about Baku city and tried his best to accommodate us in his hotel thank you Usman.
And also waiter SUBHAN who served us in the restaurant thank you ☺️.
by A verified traveler
Posted 1 Nov 2024
Over property is good , but the staff at the buffet breakfast are very shrewd and unpolite , Marriott please see to this !!!
by A verified traveler
Posted 1 Nov 2024
Horrible Experience for a Marriott Hotel
If you’re considering staying here, DON’T. I’ve been a loyal Marriott customer for years, but my recent stay on October 29, 2024, was beyond unacceptable. From the moment we arrived, it was clear this property does not care about its guests. Despite choosing Marriott for a special occasion—celebrating two birthdays in our group of five—we were met with disrespect and shockingly poor service.
Upon arrival, we weren’t even offered the basics—no welcome, not even water. When we asked for a glass, we were denied at the reception. Finally, after a lengthy wait and much negotiation, the initial receptionist did offer us a sea-facing room but said we couldn’t check in until 3 PM, cutting into our day. Fine, we thought, so we left our bags at reception and accepted the delay.
But when we came back, a different receptionist acted as if none of our previous requests had been made. No communication between staff whatsoever! We had to waste another hour re-explaining everything, all due to their lack of coordination.
To top it off, we were rudely told to haul our heavy luggage to the room ourselves. For a hotel that’s supposed to be premium, the lack of professionalism, courtesy, and basic hospitality was shocking. If you’re planning a special trip, don’t trust this Marriott to make it memorable—in fact, you’d be better off anywhere else. Stay away.
by A verified traveler
Posted 18 Oct 2024
