Ratings based on 1,207 Verified Reviews
2.8 Room cleanliness
3.4 Service & staff
2.9 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 18 Nov 2024
iojhuyterstwedrt
Comment from Hotel Management
19 Nov 2024 by Sophia CSR, Hotel Management
Dear Guest,Your business is very important to us and we value your rating. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.
by A verified traveler from Eagle
Posted 18 Nov 2024
Place is gross. Roaches running around and furniture soaked in reproductive fluids
Comment from Hotel Management
18 Nov 2024 by Sophia CSR, Hotel Management
Hi Robert,We appreciate you giving your feedback about your recent experience in our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.
by A verified traveler
Posted 17 Nov 2024
Good
Comment from Hotel Management
18 Nov 2024 by Sophia CSR, Hotel Management
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
by A verified traveler
Posted 11 Nov 2024
nice personell and nice room
Comment from Hotel Management
12 Nov 2024 by Sophia CSR, Hotel Management
Dear Guest,Thank you for your feedback! We're so glad to hear you had a great experience with our staff and enjoyed your room. We appreciate you taking the time to share your thoughts and hope to welcome you back soon!
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Sophia CSR, Hotel Management
Dear Guest,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler
Posted 1 Nov 2024
The room was quiet and functional. The floor was dirty. I spilled some water on the floor and wiped it up with the bath mat. There was a lot of dirt that cane up with wiping the bath mat over the water. The entire facility needed a major updating.
Comment from Hotel Management
2 Nov 2024 by Sophia CSR, Hotel Management
Dear Guest,Thank you for your feedback. We’re glad to hear you found the room quiet and functional, but we sincerely apologize for the cleanliness issues you encountered. Your comments regarding the floor and the need for updates are noted, and we will address them with our housekeeping team. We appreciate your input as it helps us improve for future guests.
by A verified traveler
Posted 31 Oct 2024
Dirty inside and outside
Comment from Hotel Management
2 Nov 2024 by Sophia CSR, Hotel Management
Dear Guest,Your business is very important to us and we value your feedback. We apologize for the inconvenience you faced. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Sophia CSR, Hotel Management
Dear Guest,We are sad to see this rating and would like to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.
by A verified traveler
Posted 27 Oct 2024
Close to Famoso racetrack with inexpensive dining options.
Comment from Hotel Management
28 Oct 2024 by Sophia CSR, Hotel Management
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
