Ratings based on 1,244 Verified Reviews

4.3 out of 5
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 2 Dec 2024
Beautiful property. Cozy and quiet. Room was clean and fresh with a nice balcony overlooking the elegant pool area. Unfortunately restaurant was still under construction, and breakfast was basic continental. Staff was very friendly and helpful. Close to highway and easy enough to get around for shopping and food.
Comment from Hotel Management
2 Dec 2024 by PM, Hotel Management
Dear Destiny, Thank you for sharing your experience with us. We're glad to hear you enjoyed the property and found it cozy and quiet, as well as appreciated the cleanliness of your room and the friendly staff. We apologize for the inconvenience caused by the restaurant still being under construction and the limited breakfast options. We're working hard to complete these improvements and hope to offer a fuller dining experience soon. We appreciate your understanding and hope to welcome you back in the future!
3 out of 5
by A verified traveler

Posted 1 Dec 2024
Comment from Hotel Management
1 Dec 2024 by PM, Hotel Management
Thank you for taking the time to share your feedback, James. We appreciate your honest review and are sorry to hear your experience wasn't perfect. We hope to have the opportunity to provide a better experience on your next visit!
5 out of 5
by A verified traveler

Posted 30 Nov 2024
I booked the room 10 minutes prior to my arrival after leaving the California Inn because it was nasty.
Comment from Hotel Management
1 Dec 2024 by PM, Hotel Management
Thank you for sharing your experience! We're so glad to hear that you found our hotel to be a better option. We strive to provide a clean and comfortable environment for all our guests, and it’s great to know we met your expectations. We hope to welcome you again soon!
5 out of 5
by A verified traveler

Posted 25 Nov 2024
Clean and safe
Comment from Hotel Management
25 Nov 2024 by PM, Hotel Management
Thank you, Nicole, for your kind review! We're so glad to hear that you found the property clean and safe. We hope to welcome you again soon!
5 out of 5
by A verified traveler

Posted 22 Nov 2024
Nice place safe
Comment from Hotel Management
22 Nov 2024 by PM, Hotel Management
Thank you for your review, Jeff! We're thrilled to hear you had a positive experience and felt safe during your stay. We hope to welcome you back soon!
5 out of 5
by A verified traveler

Posted 20 Nov 2024
Everything wae to my expectation. Clean! The bed was perfect!!
Comment from Hotel Management
20 Nov 2024 by PM, Hotel Management
Thank you for your wonderful review, Mike! We're so glad to hear that everything met your expectations and that you had a comfortable stay. We hope to welcome you back again soon!
5 out of 5
by A verified traveler

Posted 18 Nov 2024
Had a great time at this hotel.
Comment from Hotel Management
18 Nov 2024 by PM, Hotel Management
Thank you, Justin, for your wonderful 5-star review! We're thrilled to hear you had a great time at our hotel. We truly appreciate your feedback and look forward to welcoming you back for another fantastic stay. Safe travels!
2 out of 5
by A verified traveler

Posted 16 Nov 2024
Comment from Hotel Management
17 Nov 2024 by PM, Hotel Management
Dear Yana, Thank you for sharing your feedback. We're sorry to hear that your experience did not meet expectations. We strive to provide the best possible service, and your comments are important to us.
3 out of 5
by A verified traveler

Posted 16 Nov 2024
The hotel was pretty average. It looks alot older in person compared to the pictures online. The room they assigned us was very noisy since the hotel is by the highway. Free breakfast was also not great.Not much selection.
Comment from Hotel Management
17 Nov 2024 by PM, Hotel Management
Dear Anne Claire, Thank you for sharing your thoughts with us. We're sorry to hear that your stay didn’t fully meet your expectations. We strive to ensure our photos accurately represent our property, and we understand that the appearance of the hotel can sometimes feel different in person. We also apologize for the noise you experienced and for the breakfast selection not meeting your preferences—your feedback is valuable, and we will look into both areas for improvement. We hope you'll consider staying with us again in the future, and we would love the opportunity to make your next visit more comfortable.
5 out of 5
by A verified traveler

Posted 11 Nov 2024
Comment from Hotel Management
11 Nov 2024 by PM, Hotel Management
Thank you so much for your wonderful 5-star review, Vincent! We're thrilled to hear that you had a great experience. We truly appreciate your feedback and look forward to welcoming you back soon.