Ratings based on 985 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Oct 2024
No Issues pleasant stay!! Ill be staying here again in March 2025
Comment from Hotel Management
28 Oct 2024 by Operations Manager, Hotel Management
Thank you for your recent stay with us. Your feedback is greatly appreciated. We look forward to seeing you again!Regards,
by A verified traveler
Posted 21 Oct 2024
I always stay here when I’m in Bakersfield. It is clean and the staff is very friendly.
Comment from Hotel Management
21 Oct 2024 by Operations Manager, Hotel Management
Thank you for your recent stay. Your feedback is greatly appreciated. We hope to see you again! Warmest regards,
by A verified traveler
Posted 20 Oct 2024
No refrigerator or microwave inside the room
Comment from Hotel Management
21 Oct 2024 by Operations Manager, Hotel Management
Thank you for your recent stay with us. Your feedback is greatly appreciated. We have forwarded your comments to the appropriate department for further action. Thanks for choosing Holiday Inn Bakersfield. We look forward to welcoming you back. Warmest Regards,
by A verified traveler
Posted 8 Oct 2024
Comment from Hotel Management
8 Oct 2024 by Operations Manager, Hotel Management
Thank you for recent stay with us. Your business is greatly appreciated. We look forward to welcoming you back. Regards,
by A verified traveler
Posted 6 Oct 2024
Do yourself a favour and get any other hotel in the area. While the ad says that there is Wi-Fi, there is none. The staff came up with hundreds of reasons why they could not provide a service I had paid for. It’s 2024 and a hotel that lacks conductivity is useless. So unless you’re Amish and don’t use the Internet, avoid this hotel at all costs because they certainly do not wish to join the 21st century..
Comment from Hotel Management
7 Oct 2024 by Operations Manager, Hotel Management
Hello Dean, Thank you so much for taking the time out to review your most recent stay. Please accept our most sincere apologies for the issues you encountered during your stay with the Wi-Fi. We truly appreciate your honesty and feedback. Our management team takes these matters very seriously and has been made aware of the situation. Again, thank you for your business. Best Regards,
by A verified traveler
Posted 1 Oct 2024
Nice hotel. Friendly staff. Clean rooms.
Comment from Hotel Management
3 Oct 2024 by Operations Manager, Hotel Management
Thank you for your recent stay with us. Your business is greatly appreciated. We look forward to seeing you again!Regards,
by A verified traveler
Posted 25 Sep 2024
It was a great location and room and bed were bery comfortable
Comment from Hotel Management
26 Sep 2024 by Operations Manager, Hotel Management
Thank you for your recent stay with us. Your business is greatly appreciated. We look forward to welcoming you back. Regards,
by A verified traveler
Posted 23 Sep 2024
Comment from Hotel Management
24 Sep 2024 by Operations Manager, Hotel Management
Thank you for your 5-start review. It's greatly appreciated! We look forward to welcoming you back with us. Warmest regards,
by A verified traveler
Posted 23 Sep 2024
GREAT!
Comment from Hotel Management
23 Sep 2024 by Operations Manager, Hotel Management
Thank you for your recent stay with us. Your business is appreciated. We hope to see you again! Warmest Regards,
by A verified traveler
Posted 20 Sep 2024
Comment from Hotel Management
23 Sep 2024 by Operations Manager, Hotel Management
Thank you for your recent stay with us. Your business is appreciated. We hope to see you again! Warmest Regards,
