Ratings based on 989 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Clean , quiet and simply . Plenty of dining options near by . Close to freeway .
Comment from Hotel Management
27 Nov 2024 by Jeremiah, Hotel Management
Good Morning, Thank you so much for the feedback and recent stay. We are so happy to hear that you enjoyed your visit! We look forward to seeing you again! Have a splendid day! Kind regards, Hilton Garden Inn - Bakersfield, CA.
by A verified traveler
Posted 3 Nov 2024
They had a substandard shower with virtually no pressure whatsoever, and the restaurant was closed. Most people would just say jump in your car I get it however I'm on the road with an RV and unhooking my toad vehicle is not all that easy since I'm handicapped and my handicap also kept me from walking to a restaurant
Comment from Hotel Management
3 Nov 2024 by Jeremiah , Hotel Management
Good Morning Scott, Thank you so much for your feedback and recent stay. We are sorry you were not able to utilize the restaurant and bar during your visit. We look forward to seeing you again. Should there be anything unsatisfactory during your stay simply let the front desk know and we will be sure to make it right. Our goal is to make each stay better and brighter. Should there be anything additional we can do to assist please do not hesitate to reach out to the hotel directly. Have a splendid day! Kind regards, Hilton Garden Inn - Bakersfield, CA.
by A verified traveler
Posted 27 Oct 2024
Liked the digital key option
Comment from Hotel Management
27 Oct 2024 by Jeremiah , Hotel Management
Good Morning Terry,Thank you so much for your recent stay and feedback. We look forward to seeing you again! Have a splendid day! Kind regards, Hilton Garden Inn - Bakersfield, CA.
by A verified traveler
Posted 11 Oct 2024
Comment from Hotel Management
11 Oct 2024 by Jeremiah , Hotel Management
Good morning Kevin,Thank you so much for your recent stay and feedback. We look forward to seeing you again! Have a splendid day!Kind regards, Hilton Garden Inn - Bakersfield, CA.
by A verified traveler
Posted 11 Oct 2024
Staff was friendly & very accommodating with my check-in time. Also my father went to the hospital hours away & they let me cancel the extra day of my reservation so I could head home Saturday afternoon. Bed was comfy & cool. Room was clean & the shower had excellent warm/hot water temperature & strong water pressure.
Comment from Hotel Management
11 Oct 2024 by Jeremiah , Hotel Management
Good morning Kevin,Thank you so much for your recent stay and feedback. We look forward to seeing you again! Have a splendid day!Kind regards, Hilton Garden Inn - Bakersfield, CA.
by A verified traveler
Posted 8 Oct 2024
Comment from Hotel Management
9 Oct 2024 by Jeremiah , Hotel Management
Good Morning Allen,Thank you so much for your feedback and recent stay. We look forward to seeing you again! Kind regards, Hilton Garden Inn - Bakersfield, CA.
by A verified traveler from sylmar
Posted 7 Oct 2024
Clean and restaurants close by
Comment from Hotel Management
9 Oct 2024 by Jeremiah , Hotel Management
Good Morning,Thank you so much for your feedback and recent stay. We look forward to seeing you again! Kind regards, Hilton Garden Inn - Bakersfield, CA.
by A verified traveler
Posted 24 Sep 2024
Everything you need right in the hotel!
Comment from Hotel Management
24 Sep 2024 by Hilton Garden Inn - Bakersfield , Hotel Management
Serenity, Thank you for the wonderful review. We appreciate your input and hope to see you again soon.
by A verified traveler
Posted 20 Sep 2024
Clean, convenient and overall great hotel
Comment from Hotel Management
20 Sep 2024 by Jeremiah , Hotel Management
Good afternoon Azarel,Thank you so much for your feedback and recent stay. We are so happy to hear you enjoyed your visit. We look forward to seeing you again! Have a splendid day.Hilton Garden Inn - Bakersfield, CA.
by A verified traveler
Posted 10 Sep 2024
Good shower, nice bed and close to airport. Only complaint was the lack of the “tray” for the coffee maker.
Comment from Hotel Management
10 Sep 2024 by Hilton Garden Inn - Bakersfield , Hotel Management
HI Keith, Thank you for taking time to review your recent stay with us. We are happy that you enjoyed your bed, shower and location. However, we do apologize for the inconvenience that was caused by the Keurig not being on a tray. This will be discussed with the Housekeeping Supervisor to make sure that all amenities are available in each room. Thank you again and we hope to see you when you visit the Bakersfield area.
