Ratings based on 60 Verified Reviews

3.6 out of 5
3.6 Room cleanliness
4.1 Service & staff
3.2 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Dec 2024
5 out of 5
by A verified traveler from Bakersfield

This traveler left a rating score only Posted 28 Dec 2024
1 out of 5
by A verified traveler

Posted 22 Dec 2024
Nobody was present for me to check in with. The lobby door was opened, yet nobody answered the phone nor did they ever show up. I left because I got tired of waiting and booked another property. I'm still trying to get a refund for the accommodation I did not use (since nobody showed up). Avoid this place!
Comment from Hotel Management
24 Dec 2024 by Joey, Hotel Management
Sincere apologies, Iliana ! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Joey
5 out of 5
by A verified traveler

Posted 10 Dec 2024
Muy limpio y estacionamiento muy amplio
Comment from Hotel Management
10 Dec 2024 by Barbara, Hotel Management
¡Gracias por calificarnos con palabras tan geniales, Oscar! Nos esforzaremos por estar a la altura de tus expectativas en todo momento. Saludos, Barbara
5 out of 5
by A verified traveler

Posted 8 Dec 2024
Very quiet, very clean & staff very friendly. Yes I would recommend as place to stay!
Comment from Hotel Management
10 Dec 2024 by Barbara, Hotel Management
Hi, Joseph ! We are pleased to know you had an awesome stay with us. Your precious words of appreciation meant a lot to us, hope to serve even better soon. Regards, Barbara
5 out of 5
by A verified traveler

Posted 6 Dec 2024
Comment from Hotel Management
6 Dec 2024 by Barbara, Hotel Management
Thank you for rating us with such awesome words! We will strive to keep up with your expectations every time. Regards, Barbara
5 out of 5
by A verified traveler

Posted 5 Dec 2024
It was quite
Comment from Hotel Management
6 Dec 2024 by Barbara, Hotel Management
Hi,Crystal ! We are pleased to know you had an awesome stay with us. Your precious words of appreciation meant a lot to us, hope to serve even better soon. Regards, Barbara
1 out of 5
by A verified traveler

Posted 3 Dec 2024
Shower didn’t work because the handle was like tore off or something
Comment from Hotel Management
6 Dec 2024 by Joey, Hotel Management
We are sorry to hear about your experience, Cynthia ! Request to consider this as an off case, as cleanliness is one of the basic priorities in our hotel. Do give us another chance to host you soon and we will ensure that you experience the comfort and hospitality we are known for. Regards, Joey
5 out of 5
by A verified traveler

Posted 2 Dec 2024
Nice place to stay. Clean good service.
Comment from Hotel Management
3 Dec 2024 by Barbara, Hotel Management
Pleased to hear your kind words of gratitude, ominic ! We are going to do our best to never fail to impress you every time. Regards, Barbara
5 out of 5
by A verified traveler

Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Dewi, Hotel Management
That is great to hear, Antonio ! Thank you for joining our family, and we will always aim to live up to your standards. Regards, Dewi