Ratings based on 994 Verified Reviews

4.3 out of 5
77% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 23 Sep 2024
This is our 2nd stay at Rossio Garden in 2 years. Location is excellent to walk to all “must see” areas of Lisbon. Rooms are small, breakfast is simple. Since you are on a restaurant street it’s noisy at night
1 out of 5
by A verified traveler

Posted 22 Sep 2024
Due to unfortunate accident my wife was in Sao Jose hospital nearby. I had booked 4 nights because I didn't know how many nights I would need while I navigated the Lisbon hospital system and our global travel insurance provider to get us back to Canada. I only ended up staying 2 nights but the hotel was very unsympathetic and still charged me for the 4 nights because the rate was non refundable even though I had told them on checkin that I'm here because my wife was in hospital. On check out, Front desk said there was nothing they could do. At a time of high stress this is not good customer service. Room was also small, basic and not worth the rate they charged me.
5 out of 5
by A verified traveler

Posted 11 Sep 2024
The cleanliness, front desk was extremely helpful, restaurants right in front of hotel, very quiet room.
5 out of 5
by A verified traveler

Posted 2 Sep 2024
Clean room and great front desk staff. Location is central and walkable to every major tourist attractions.
5 out of 5
by A verified traveler

Posted 25 Aug 2024
Great hotel, close to many city locations. Friendly staff
5 out of 5
by A verified traveler from Belleville

Posted 14 Aug 2024
nice
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Aug 2024
4 out of 5
by A verified traveler

Posted 4 Aug 2024
overall good, relax.
4 out of 5
by A verified traveler from Toronto

This traveler left a rating score only Posted 31 Jul 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Jul 2024