Ratings based on 1,065 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Jan 2025
Good location, nice rooms, would stay here again. There is noise from the street.
Comment from Hotel Management
20 Jan 2025 by Cláudia Veiga - Front Office, Hotel Management
Dear Francis, First of all, we would like to thank you for taking the time to rate your stay at behotelisboa.We are delighted to hear that you enjoyed our unbeatable location and, above all, that you were able to take advantage of your room. It would be a pleasure to welcome you back to our hotel.Best Regards, Cláudia Veiga - Front Office
by A verified traveler
Posted 19 Jan 2025
Comment from Hotel Management
19 Jan 2025 by Cláudia Veiga - Front Office, Hotel Management
Dear Daniel, we would like to thank you for your very positive evaluation of your stay here at behotelisboa.We look forward to welcoming you to behotelisboa soon.Best Regards, Cláudia Veiga - Front Office
by A verified traveler
Posted 17 Jan 2025
Perfect location. Friendly staff. 30 seconds from the Main Street. 5 minutes from the river. Good breakfast
Comment from Hotel Management
19 Jan 2025 by Cláudia Veiga - Front Office, Hotel Management
Dear Gareth, first of all, we would like to thank you for choosing behotelisboa for your stay in Lisbon. It's a pleasure to know that our team can help you during your stay and that you can enjoy our location right in the city center. We would be delighted to welcome you again in the future on your visit to Lisbon.Kind Regards, Cláudia Veiga - Front Office
by A verified traveler from Beaverton
Posted 14 Jan 2025
Location was great for visiting the old town in Lsbon
Comment from Hotel Management
18 Jan 2025 by Cláudia Veiga - Front Office, Hotel Management
Dear Eric, first of all we'd like to thank you for rating your stay here at behotelisboa.We're very pleased to hear that you enjoyed our unbeatable location.We hope to have the pleasure of welcoming you again on your next visit to Lisbon.Best Regards , Cláudia Veiga - Front Office
by A verified traveler
Posted 14 Jan 2025
Really nice
Comment from Hotel Management
15 Jan 2025 by Cláudia Veiga - Front Office, Hotel Management
Dear Rodrigo, we would like to thank you for taking the time to rate us so positively. We hope to welcome you back to behotelisboa soon.Best Regards , Cláudia Veiga - Front Office
by A verified traveler
Posted 12 Jan 2025
Front desk staff was amazing. They have Port Wine and Tarts available at all hours so every time you leave you can have a tasty treat. And its in a perfect area of town
Comment from Hotel Management
13 Jan 2025 by Cláudia Veiga- Front Office, Hotel Management
Dear Kenneth, First of all, we would like to thank you for taking the time to rate us so highly.It is very gratifying for us to know that our team provided you with such a pleasant stay. We are very pleased to hear that you enjoyed our unbeatable location and that you were able to enjoy the famous Port wine and pastel de nata.We hope to have the pleasure of welcoming you back to our hotel.Best regards,Cláudia Veiga- Front Office
by A verified traveler
Posted 11 Jan 2025
The ratings on expedia gave this property a 4.5. It does not even deserve 2 stars. The rooms are extremely small and it is not a well maintained property.
by A verified traveler from MIAMI Beach
Posted 11 Jan 2025
We spent New Year’s in Lisbon, and this hotel was perfect. It was clean, the staff was friendly, and the service was excellent. The restaurant served amazing food, and we also received complimentary drinks and a delicious nata pastry from the hotel. Additionally, we enjoyed a discount at their restaurant, which made the experience even better.
Comment from Hotel Management
13 Jan 2025 by Cláudia Veiga- Front Office, Hotel Management
Dear Patrícia, first of all, we would like to thank you for your kind words about your stay with us at behotelisboa. It is very gratifying for us to know that our team was so helpful and that you were able to enjoy the Christmas season here with us. We're delighted to hear that you enjoyed our little gesture of courtesy and that you were able to enjoy a taste of Portugal.We hope to have the pleasure of welcoming you back during your next stay here in Lisbon.Best regards,Cláudia Veiga - Front Office
by A verified traveler
Posted 10 Jan 2025
Not explicit that property is only pedestrian access. Our parking was given to a guest at the counter despite having reserved it. Expensive for the quality of accommodation, some staff in the reception were rude and impolite.
Comment from Hotel Management
16 Jan 2025 by Ana Russo - Front Office Manager, Hotel Management
Dear Marta, we are sorry for your displeasure, however, we cannot support what you claim, as we inform that our hotel is located on a pedestrian street and we have never made any parking reservations, as this is always subject to availability. Our staff have always been courteous and attentive to you and this is not how we would like to be remembered. Kind Regards, Ana Russo - Front Office Manager
by A verified traveler
Posted 8 Jan 2025
Excellent place
Nothing negative
Comment from Hotel Management
9 Jan 2025 by Daniel Dias - Front Office Assistant Manager, Hotel Management
Dear Orlando, We thank you for taking the time to comment and evaluate your stay. We're very happy to receive a perfect rating from you, as it means a lot to us. We look forward to welcoming you back to our hotel here in Lisbon. Kind regards, Daniel Dias - Front Office Assistant Manager
