Ratings based on 8 Verified Reviews
5.0 Room cleanliness
5.0 Service & staff
5.0 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Sep 2024
I booked a Deluxe cabin for 2. Got a pleasent surprise during the check-in as they provided an upgraded Premium cabin to me. The entire process from check-in to checkout including the to and fro transfer to the Cruise and the excursions was hassle free and nicely managed. The entire staff was very courteous and was able to help us out whenever needed. The food (breakfast, lunch and dinner) was also good, infact they also provided Indian food which was also a surprise for us.
There are couple of improvements which we have communicated to the Cruise Managers and has been well noted by them for future experience
1. Good quality WIFI should be made available on the entire cruise. It was only available in the Restaurant and Reception area and that too didn't work sometimes
2. Some of the Indian dishes didn't have right amount of salt infact no salt I would say and couple of dishes not prepared as per the description like Laccha Paratha(chapati was served instead of layered paratha) and Poha (made of rice instead of rice flakes)
by A verified traveler
Posted 12 Jul 2024
Great service and beautiful cruise
by A verified traveler
Posted 8 Jun 2024 on Hotels
by A verified traveler
Posted 2 May 2024
Over all service are good
by A verified traveler
Posted 15 Mar 2023
Worth every penny spent on this cruise. Food served was very good with great activities planned. Special mention to Emily & lisa who served us during our trip. They cater to ur needs.
Celebrated our 2nd yr anniversary on the cruise. The cruise staff decorated our room, gave us a surprise during dinner. Blown by their service. They have very good vocals on cruise as well if u enjoy live music.
by A verified traveler from OSAKASHI
Posted 29 Aug 2024
by A verified traveler
Posted 15 Jul 2024
お天気にも恵まれのんびりと非日常的な時間を過ごす事ができました。
アクティビティもたくさんありスタッフの方も優しく丁寧でした
by A verified traveler
Overall a good experience
Posted 4 Jan 2024 on HotelsOverall a good experience and quality. Quite expensive to be Vietnam but it also includes food and activities. We participated in three activities and all places were very crowded. So the activities could have been better but the view from the room is amazing. The service overall is good and the food was tasty.
