Ratings based on 980 Verified Reviews
3.6 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Oct 2024
by A verified traveler
Posted 16 Sep 2024
Dirty. Flies. Cob webs. Breakfast cancelled. Red light district. Deug users ourtside hotel
Expedia putbus in their as our booking at another hotel was cancelled by them.
by A verified traveler
Posted 28 Aug 2024
First of all, Expedia needs to remove this hotel from the list Of hotels in Frankfurt Germany. Because No human being should book this hotel. Especially if you have children with you . , Please do not book this hotel.. In front of the hotel are infested with Drug addicts. This hotel is not safe. its Dirty , smells really bad. Also, there's no telephone in the room to call The front desk If there is an emergency in your room. The Television does not work in the rooms . No air condition in the rooms... In front.
Of the hotel , there are junkies, yelling screaming and shooting up themselves with drugs all night long...
I am pleading with Expedia to remove this hotel out of your hotel list...
by A verified traveler
Posted 4 Aug 2024 on Hotels
by A verified traveler
An adventure.
Posted 20 Jul 2024 on HotelsCustomer service very friendly. Excellent breakfast.
by A verified traveler
Posted 2 Jul 2024 on Orbitz
DONT STAY. UNSAFE.
My family arrived to the hotel but couldn’t come near because there were men trying to mug us. It was 10pm and so many people outside doing drugs and drinking. People staying on corners. The city is so dirty and unsafe. Don’t stay!!! We couldn’t call them and let them know we couldn’t walk to the hotel because our children were terrified. They never picked up and emailed us sorry no refund. Very unfair and unprofessional. Safe your money and get a hotel in a better area.
by A verified traveler from Eden Valley
Posted 26 Jun 2024
The hotel itself isn’t bad, but getting to the hotel didn’t feel safe.
by A verified traveler
Posted 3 May 2024
by A verified traveler from Brooklyn
Posted 2 Mar 2024
The breakfast and the bathroom are basically what I paid for. The infrastructure was average. The neighborhood was crowded near the train station.
by A verified traveler
Posted 21 Dec 2023
inside the hotel was acceptable if you didn't mind the broken plaster on the walls and dirty carpeting in the halls. Though it appeared on the map that the location was great, unfortunately every night the homeless and drug addicts hung out right next to the entrance door. I booked for 7 nights and could only stayed for 2 nights because of this. Felt very unsafe. The taxi cab driver said that the location was the worst in the city of Frankfurt.
