Ratings based on 6 Verified Reviews
4.0 Room cleanliness
4.3 Service & staff
4.5 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Oct 2024
It was okay it’s just far kind of hard to find. Rough road and skinny.
by A verified traveler
Posted 22 Aug 2024
Took my fiancé and her family to Baguio and Zya house was perfect for all of us.
Comment from Hotel Management
23 Aug 2024 by Jonathan, Hotel Management
Thank you for your warm feedback. We also love your stay.
by A verified traveler
Posted 29 Jun 2021
Caretaker was nice, he attended to all our needs. The house is kinda old. The wood floors always make sound so it’s very noisy. There were cockroaches in the bedrooms. The road to the house is not paved and made our stay very difficult since we have to go in and out almost every day.
Comment from Hotel Management
29 Jun 2021 by BUTCH, Hotel Management
Hi, we took note about the issues you raised and we will will make immediate correction action and do pests control. About the house structure we will evaluate it since generally it is stable.
We have instruction forwarded to our guests about our road condition so that they can be guided accordingly. We appreciated your feedback and we take pride in giving the best possible guest experience and we apologize we fell short in this instance. Thank you
by A verified traveler from Makati City
Posted 1 Sep 2019
The road going to the property is unpaved. Good thing our service was an SUV it can pass though even there are big wholes in the road. PS. If you will just use sedan or smaller car I wont recommend the place it might cause damage with the cars bumpers.
by A verified traveler
Posted 13 Dec 2018 on Hotels
Comment from Hotel Management
19 Dec 2018 by Butch, Hotel Management
thank you
by A verified traveler
Posted 10 Nov 2018
Excellent Accommodations. Highly Recommend. Better treatment than a resort.
Comment from Hotel Management
17 Nov 2018 by Jonathan, Hotel Management
Thank you so much for the very warm compliment. Looking forward for a return stay.
