Ratings based on 7 Verified Reviews
1.8 Room cleanliness
3.0 Service & staff
3.0 Room comfort
1.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Legazpi
Posted 10 Mar 2020
Very accommodating staff
by A verified traveler
Posted 7 Jan 2020 on Hotels
Everything failed that day, elevator not working, water pressure is weak. Ventilation is bad and if you open the windows you can hear the drunk people from the streets.
Comment from Hotel Management
12 Jan 2020 by ROMEL SUITES, Hotel Management
We're very sorry for what happened ma'am/sir. It was unacceptable and will never happen again. We will try to improve our service ma'am/sir :)
by A verified traveler
Posted 23 Dec 2019 on Hotels
by A verified traveler
Posted 17 Dec 2019 on Hotels
by A verified traveler
Posted 8 Dec 2019
Comment from Hotel Management
12 Jan 2020 by Romel Suites, Hotel Management
We're very sorry for what happened ma'am/sir. It was unacceptable and will never happen again. We will try to improve our service ma'am/sir :)
by A verified traveler
Posted 8 Dec 2019 on Hotels
Comment from Hotel Management
12 Jan 2020 by Romel Suites, Hotel Management
Thank you for staying at Romel Suites Have a Nice day :)
by A verified traveler
Posted 24 Oct 2019
They turned off the water, I had to ask them to turn it on but the water pressure was too low for the water heater to work. Was not pleasant that we left the hotel 1 day early.
