Ratings based on 38 Verified Reviews

3.1 out of 5
100% of guests recommend
3.2 Room cleanliness
3.1 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

REQUEST FOR REFUND OF DOUBLE PAYMENT

Posted 27 Jul 2021 on Hotels
We were charged and required to pay upfront despite the charges made by HOTELS.COM, pls assist in the refund
2 out of 5
by A verified traveler

Posted 11 Mar 2020 on Hotels
the sofa in the lobby smells like urine. the receptionist when i ask if we can check in early rolls his’ eyes on me. well in fact i am just asking for less than an hourly early check in.
1 out of 5
by A verified traveler

INCOMPETENTLY RUN HOTEL

Posted 10 Feb 2020 on Hotels
Appalling service!The hotel had double booked one of our rooms and downgraded us to a single room from a deluxe double with no compensation.There was no manager to talk to fo the entire weekend! On arrival in rooms no towels which had to be requested,no complimentary water and even though they provide a kettle and cups there is no complimentary tea/coffee.Do not stay here!
2 out of 5
by A verified traveler

Horrible hotel

Posted 4 Jan 2020 on Hotels
Food if ordered doesn't come for more than one and half hour for room service terrible service they don't bring plate fork and spoon also. No WiFi in the hotel at all. I will not recommend this hotel to anyone terrible reception service also they don't even know how to deal with customers
4 out of 5
by A verified traveler

Posted 31 Dec 2019 on Ebookers
Nice building with good size rooms and views at front WiFi completely useless
2 out of 5
by A verified traveler

Posted 29 Dec 2019
The building outside looks nice.|||| Much dis appointed to the room they gave us because the room we booked is still occupied and its already 2pm so they gave us smaller room. Also no wifi at that area that make us more dis appointed.!!!
4 out of 5
by A verified traveler from Manila

Posted 28 Dec 2019
Interiors of the hotel has a rustic feel to it. Rooms are ok but wifi is not available in every floor. We were assigned a room on the 3rd flr and wifi is very very weak, most of the time no signal at all. bathroom needs renovations, water from the shower area leaks on the toilet floor. Accommodations comes with complimentary breakfast buffet which is ok. Location is quite near burnham park, you can walk but i suggest to take a cab because the hotel is on the uphill part of legarda road. No fastfood is near the hotel but there is a restaurant (king chef) which is across the street. But if you are on a budget, i suggest eat before going back to the hotel
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Nov 2019
2 out of 5
by A verified traveler

Posted 3 Oct 2019
In the floor open area there is a good view of Baguio, but rooms were not what we expected. Smell is not good
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Sep 2019
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