Ratings based on 274 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
24 Nov 2024 by Sam, Hotel Management
Thank you for the rating! We appreciate your feedback and look forward to welcoming you again in the future.
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Sam, Hotel Management
Thank you for the perfect rating! We’re so glad you had an excellent experience. We look forward to welcoming you back soon.
by A verified traveler from Jacksonville
Posted 8 Aug 2024
Nice location, beautiful hotel close to mines view park
Comment from Hotel Management
4 Sep 2024 by Sam, Hotel Management
Thank you for your positive feedback! We’re glad you enjoyed our location and the beauty of the hotel. Being close to Mines View Park is definitely a great advantage. We hope to see you again soon.
by A verified traveler
Posted 3 Aug 2024
Needs improvement but good location
Comment from Hotel Management
4 Sep 2024 by Sam, Hotel Management
Thank you for your feedback. We’re pleased to hear you enjoyed our location. We appreciate your comments on areas needing improvement and will use them to enhance our services. We hope to provide a better experience on your next visit.
by A verified traveler
Value for money hotel
Posted 27 Jul 2024 on HotelsThe outside appearance of the hotel is very nice the lobby is huge and nice so is the restaurant at the lobby. Gym is small and some equipment not working but basic threadmill dumbbells are available. Ample basement parking and security is strict as they verify your plate number before allow entry they also have open air parking nearby. Downside is the room which may need some renovations as wood panel in the CR glass and door are bit old and need painting. Room is also wit warm and ceiling fan and 1 stand fan is not enough during warm days.
Comment from Hotel Management
4 Sep 2024 by Sam, Hotel Management
Thank you for your detailed review! We’re glad you enjoyed the hotel’s exterior, lobby, and restaurant, as well as the secure parking. We appreciate your feedback on the gym and the room conditions. We’ll take your suggestions into account for future renovations and improvements, especially regarding the room amenities and cooling. Your insights are invaluable, and we hope to offer you a more comfortable experience on your next visit.
by A verified traveler
Posted 19 Jul 2024
Everything. We had the suite. No negatives at all. Price was right 80 a night but room was big staff was excellent and breakfast was awesome. If i ever go back that’s the place I will stay at. Thank you for a rememberable time.
Comment from Hotel Management
4 Sep 2024 by Sam, Hotel Management
Thank you for your fantastic review! We’re thrilled to hear you had a great experience in the suite and enjoyed the value, staff, and breakfast. Your kind words mean a lot to us. We look forward to welcoming you back for another memorable stay.
by A verified traveler
Posted 8 Jul 2024
Comment from Hotel Management
4 Sep 2024 by Sam, Hotel Management
Thank you for your rating. We appreciate your feedback and are here to help if you have any further comments or suggestions. We hope to welcome you back soon.
by A verified traveler
Posted 30 Jun 2024
Living plants surround the premises
Comment from Hotel Management
4 Sep 2024 by Sam, Hotel Management
Thank you for noting the living plants around the premises! We’re glad you appreciated the greenery and the ambiance it creates. It’s great to know it added to your experience. We look forward to your next visit.
by A verified traveler
Posted 28 Jun 2024
Comment from Hotel Management
4 Sep 2024 by Sam, Hotel Management
Thank you for your rating. We appreciate your feedback and are here to help if you have any further comments or suggestions. We hope to welcome you back soon.
by A verified traveler
Posted 22 Jun 2024
Love the buffet
Comment from Hotel Management
4 Sep 2024 by Sam, Hotel Management
We’re so glad to hear you loved the buffet! It’s great to know it added to your overall experience. We look forward to serving you again soon.
