Ratings based on 35 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Nov 2024
We stayed in an apartment. I loved the property and its relaxed feel and location. Some lovely walks are available close by. The reception staff spoke good English and were very polite and helpful. They are very spacious, warm and clean, but very self contained. The bed was comfortable but pillow choice was limited. Kitchen was nice with 2 hot plates, no oven or frying pan. There is a dishwasher but no washing machine. Unfortunately the WiFi was not working and was not fixed during our stay. Excellent self parking and it was easy to get a good night sleep here.
by A verified traveler
Posted 10 Feb 2020 on Hotels
Comment from Hotel Management
13 Feb 2020 by ISABELLE, Hotel Management
Thanks a lot See you soon again, regards isabelle
by A verified traveler from los ángeles
Posted 30 Dec 2019
Super clean and cozy apartment and very well equipped. The owners, a married couple, were very friendly and helpful. The breakfast buffet was great as well. The whole place is cozy and friendly. Also close enough to the ski resort. Definitely will be coming back here! A lot of care has been put into this place. So glad we stayed here!
Comment from Hotel Management
18 Jan 2020 by Dominique, Hotel Management
Thank you for sharing your experience in the Domaine de Ramonjuan. We are glad you have appreciated your stay with us and that you keep good memories of it. You came from so far...it's nice to know you will remember your pyrénean stay...to the point you want come back !!! If so, it will be a pleasure to receive you again. Isabelle and Dominique
by A verified traveler
Stay away
Posted 17 Oct 2019 on HotelsThis hotel inflates the bill. I was supposed to pay € 163 for two days through hotel.com. I paid an extra 10%. The Madame who runs the hotel is manipulative. Dinner was different from what she had promised. Her cook can't make a salad without sauce. We lived in a room with the smell of mold, below the 3-star level and paid on a 5-star level. A sparse breakfast with no vegetables.
Comment from Hotel Management
22 Nov 2019 by Dre, Hotel Management
This hotel inflates the bill....!!!! I couldn't believe my own eyes when reading this. With this assertion it would seem that we are robbers and dishonest persons. So let me clarify and correct your statement. You have said " we were supposed to pay 163 € for two days through hotel.com" and you have published, enclose to your comment, a copy of your invoice in which appears for two nights the following price :"chambre standard = 163,40 €".
So it's the amount you said that you were expected to pay and consequently I don't understand that you claimed to have been stolen. Perhaps you made the confusion with the presentation of amounts without taxes and VAT, but I am positive: you did not pay more than what was provided for in your reservation. You would have noticed this if you had done your calculations correctly...which I would invite you to do next time before accusing people of thieves on the Internet. Now about the dinner, let me remind you that in the afternoon you came with me to see our Chef in order to have arrangements on the content of your menu because you don’t like this or you don't like that...!!! Despite this, dinner has not stopped being a problem for you when it is a source of satisfaction for 99% of our customers. It makes me wonder… And for this you claim that my wife is manipulative? It sounds like a bad joke. Finally we would have been happy that you stayed away from our hotel as you advise others to do!! Dominique.
by A verified traveler from Winchester
Posted 1 Aug 2019
Location amazing, breakfast superb, owners ever helpful.
Comment from Hotel Management
1 Aug 2019 by Dominique DRENEAU, Hotel Management
Nice to see that you have appreciated your stay in Domaine de Ramonjuan. Thank you for your comment. Isabelle and Dominique
by A verified traveler from Brizambourg
Posted 8 Jul 2019
The location was great peaceful and yet lots of facilities. Unfortunately there was low cloud when we stayed so didn't make use of the swimming pool.
The room was large and well presented with modern facilities and a great en-suite. The staff were extremely helpful and friendly and the food was superb!
Will definitely be returning.
Comment from Hotel Management
8 Jul 2019 by Dominique DRENEAU, Hotel Management
Thank you so much for your appreciation. We are glad to know that you had a good time in Domaine de Ramonjuan. It's always our reward to have guests satisfied! You wish to be back here in the future. It will be a pleasure to see you again... Isabelle et Dominique
by A verified traveler
Posted 18 Sep 2023 on Hotels
by A verified traveler
Posted 17 Aug 2023
by A verified traveler
Superbe séjour dans ce joli domaine accueillant
Posted 16 Aug 2023 on HotelsUn cadre dépaysant, un accueil au petit soin avec de précieux conseils de randonnées et d’activités. Un petit déjeuner varié et qualitatif, ainsi qu’un dîner succulent concocté par le chef!
Bref un week-end en amoureux parfait ! Merci pour ce si bon moment
by A verified traveler
Posted 7 Aug 2023 on Hotels
