Ratings based on 12 Verified Reviews

3.7 out of 5
100% of guests recommend
3.4 Room cleanliness
3.5 Service & staff
3.1 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 18 Sep 2023 on Hotels
Cleanliness is not there , rooms are not clean even after escalations the room was not dusted
4 out of 5
by A verified traveler

Posted 30 Dec 2021 on Hotels
Resort is good and pleasant
Comment from Hotel Management
23 Jan 2022 by Amandeep Singh, Hotel Management
Dear Ramya , Greetings from Era Santiago Beach Resort !!! Thank you so much for taking out time and reviewing us. We look forward to host you again. Warm regards, Manager
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Dec 2021 on Hotels
3 out of 5
by A verified traveler

Posted 30 Nov 2021 on Hotels
Ok
4 out of 5
by A verified traveler

Good location, good staff but a bit too expensive

Posted 13 Nov 2021 on Hotels
Helpful and friendly staff but overpriced considering the neighbouring hotels. May be it was friday ..
4 out of 5
by A verified traveler

Posted 8 Nov 2021
This property is located near Baga beach - its almost 10 minutes walk from the beach. Lots of restaurants & shopping nearby. The hotel however is inside a small lane. The property has a beautiful pool in the center and rooms all around it. They upgraded me to a better room which was like a suite with living area & a small kitchenette. The bedroom was neat, clean & comfortable. The balcony door opened towards the pool & beautiful coconut trees giving a good view. Positives: Location, Peaceful, Clean, Comfortable, Quick response time of staff. Negatives: Breakfast timing (starts 8:30am - so if you are leaving early you will have to skip it) Less toiletries. Reception & other numbers provided in room are wrong so no one picks up the call.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Mar 2020 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Jun 2019 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Apr 2019 on Hotels
5 out of 5
by A verified traveler

Posted 22 Nov 2018 on Hotels
not good, pathetic food