Ratings based on 4 Verified Reviews
3.3 Room cleanliness
3.3 Service & staff
3.5 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Jan 2020 on Hotels
Excellent staff, very helpful. We had a comfortable stay at Amara grand. Great location as well.
Comment from Hotel Management
27 Jan 2020 by General manager , Hotel Management
Dear Guest,
Thank you for the lovely review and a wonderful rating.
We are thrilled by your words of appreciation. It is such a pleasure to serve guests like you. Thank you for appreciating our staff who genuinely try to make our guests feel at home. Our team is extremely happy to hear your feedback.
We look forward to welcoming you back again soon.
Regards,
Ashok Sharma
General manager
Amara Grand Baga
by A verified traveler
Posted 29 Mar 2019
by A verified traveler from South Wales
Posted 29 Mar 2019
When we arrived early hours in the morning we were given a room behind reception. Which was dirty and very noisy. We asked to be moved to another room, the second room was an improvement but the walls could do with a coat of paint. We only received clean bed sheets once during our 10 day stay and this was the night before leaving. The shower mat was always dirty and not changed daily. On the day of our departure we were unable to keep our room with a cost that we didn't mind paying for but we were unable as the hotel was full. The hotel didnt have anywhere for us to have a shower and get dressed. Which you would expect. The gentleman who was on the front desk was rude he didnt even look up at us when we were speaking to him. I definitely would not stay there again.
by A verified traveler
Very disappointing
Posted 28 Mar 2019 on HotelsMake no mistake, this is not a 4 star hotel. There are better in the local area for a lot less money. When you checkout, they make you wait until they have checked your room before they will let you leave! Then, their on-site taxi service charges you double what the locals do
