Ratings based on 91 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Great facilities and amazing service!
by A verified traveler
Posted 14 Nov 2024
Perfection. This may be my new favorite hotel. I stayed in the Park Villa as the main hotel is being renovated but that only made my experience more intimate, with fewer guests around. Everything was wonderful- staff, facilities, room, bed, location, food. I can’t wait to return.
Comment from Hotel Management
20 Nov 2024 by Henning Matthiesen, Hotel Management
Dear Margaret, We would like to thank you very much for taking the time to share your recent experience at the Brenners Park-Hotel & Spa. Such words are a great incentive to us all to keep providing our services to the same excellent standard day after day. I look forward to welcome you here again in Baden-Baden at the Brenners Park-Hotel & Spa.Best regards, Henning MatthiesenManaging Director
by A verified traveler
Posted 7 Sep 2024
Brenners is not a 5 star hotel it is a 10 star hotel. The service was impeccable The food was amazing. We got room service twice for dinner and it was delicious. Everyone was so friendly and spoke English very well. Unfortunately the main hotel was under construction but the Stephanie Villas is where we stayed just beautiful. We will definitely be comings back to Brenners
Comment from Hotel Management
17 Sep 2024 by Henning Matthiesen, Managing Director, Hotel Management
Dear Deborah, Thank you very much for your great feedback. I am very pleased that we were able to convince you of the quality and personal nature of our service and team and that you enjoyed your culinary experience at Brenners. I very much hope to welcome you back to Brenners soon. With kind regards from Baden-Baden,Henning MatthiesenManaging Director, Brenners Park-Hotel & Spa
by A verified traveler
Posted 1 Apr 2024
Great
Comment from Hotel Management
10 Apr 2024 by Henning Matthiesen, Managing Director, Hotel Management
Dear Guest, I would like to thank you very much for your positive comment. I am very pleased that we were able to convince you of the quality and personal nature of our service and the team and that you liked the Brenners so much. I very much hope to welcome you again soon at the Brenners. With best regards from Baden-Baden,Henning MatthiesenManaging Director, Brenners Park-Hotel & Spa
by A verified traveler
Posted 15 Jan 2024
by A verified traveler from Dearborn
Posted 20 Nov 2023
Comment from Hotel Management
23 Nov 2023 by Henning Matthiesen Managing Director, Hotel Management
Dear valued guest,Thank you very much for your positive comment about your stay during the Brenners Park-Hotel & Spa. I look forward to welcome you here again soon. With kind regards from Baden-Baden,Henning MatthiesenManaging Director, Brenners Park-Hotel & Spa
by A verified traveler
Posted 22 Sep 2023 on Hotels
Beautiful hotel! First room had a poor ‘park’ view but they moved us when requested. Staff was very good. Carpets need replacing. Lots of extras which was a treat! Location fantastic.
Comment from Hotel Management
25 Sep 2023 by Henning Matthiesen, Geschäftsführender Direktor, Hotel Management
Dear Guest, I would like to thank you very much for your positive comment. I am very pleased that we were able to convince you of the quality and personal nature of our service and the team and that you liked the Brenners so much. I very much hope to welcome you again soon at the Brenners. With best regards from Baden-Baden,Henning MatthiesenManaging Director, Brenners Park-Hotel & Spa
by A verified traveler
Posted 21 Aug 2023 on Hotels
Comment from Hotel Management
24 Aug 2023 by Henning Matthiesen, Geschäftsführender Direktor, Hotel Management
Dear valued guest,Thank you very much for your positive comment about your stay during the Brenners Park-Hotel & Spa. I look forward to welcome you here again soon. With kind regards from Baden-Baden,Henning MatthiesenManaging Director, Brenners Park-Hotel & Spa
by A verified traveler
Posted 28 Jun 2023
Excellent property, and staf!
Comment from Hotel Management
28 Jun 2023 by Henning Matthiesen, Geschäftsführender Direktor, Hotel Management
Dear Shivani, Thank you very much for your great feedback. I am very pleased that we were able to convince you of the quality and personal nature of our service and the team and that you liked the Brenners so much. I very much hope to welcome you again soon at the Brenners. Kind regards from Baden-Baden,Henning MatthiesenManaging Director, Brenners Park-Hotel & Spa
by A verified traveler
Posted 9 Jun 2023
Great service and location
Comment from Hotel Management
13 Jun 2023 by Henning Matthiesen, Geschäftsführender Direktor, Hotel Management
Lieber Gast, vielen Dank für Ihr tolles Feedback. Es freut mich sehr, dass wir Sie von der Qualität und der persönlichen Art unseres Services und des Teams überzeugen konnten und Ihnen das Brenners so zugesagt hat. Dass das besondere Flair des Brenners und die wunderschöne Lage an der Lichtentaler Allee für Sie zu einem unvergesslichen Aufenthalt beigetragen haben, freut uns sehr.Ich hoffe sehr, Sie bald wieder bei uns im Brenners begrüßen zu dürfen. Mit herzlichen Grüßen aus Baden-Baden,Henning MatthiesenGeschäftsführender Direktor, Brenners Park-Hotel & Spa
