Ratings based on 482 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Oct 2024
First room smelt like mould and urine next to the headboard. The window wasnt able to air it out. We moved to the second room and the shower smelt like sewgage. The service was good and they helped us get a taxi to the airport
Comment from Hotel Management
28 Oct 2024 by Hotel Badalona Tower, Hotel Management
Thank you for sharing your experience with us. We’re truly sorry to hear about the odor issues you encountered in the room, as this does not reflect the high standards we strive to maintain. Your feedback is invaluable, and we will work diligently with our housekeeping and maintenance teams to address and resolve these concerns. We’re pleased to hear that our staff provided good service and assisted you with your transportation needs. Thank you again for your comments, and we hope to have the opportunity to provide you with an improved experience in the future.Best regards, Hotel Badalona Tower
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
7 Nov 2024 by Hotel Badalona Tower, Hotel Management
Estimado Sr. Boorego,Queríamos agradecer que nos haya dado la máxima puntuación sobre su estancia en nuestro hotel y deseamos volver a verle la próxima vez.Un cordial saludo,EQUIPO DE RECEPCIÓN
by A verified traveler
Posted 26 Sep 2024
Liked it
Comment from Hotel Management
30 Sep 2024 by Hotel Badalona Tower, Hotel Management
Dear Mr. Sharif,We want to thank you to choose our hotel for your stay here in Barcelona and give us the best mark.Kind regards,Sergi SolanoFRONT DESK
by A verified traveler
Posted 10 Sep 2024
The staff were really nice and polite. Very helpful.
Comment from Hotel Management
11 Sep 2024 by SERGI SOLANO, Hotel Management
Dear Mr/Mrs Solanki,I would like to thank you for share your experience in the hotel with us.It is nice to see that we can help you and you felt in a comfortable way with our staff.Hope to see you and have you next time if you decide to comeback.Kind regards,FRONT DESK
by A verified traveler
Posted 4 Aug 2024
Nice quiet location outside downtown
Comment from Hotel Management
11 Sep 2024 by SERGI SOLANO, Hotel Management
Dear Mr. Dhaliwal,I would like to thank you to take your time to share your impressions with us.It is nice to see that the location was good for you and you felt relaxed durting your stay.We would be very happy to have you again in our hotel if you come again to Badalona.Kind regards,FRONT DESK
by A verified traveler
Posted 3 Aug 2024
I am a big fan of barcelona and our stay in this hotel could not be better! Great staff and a very clean place! Recommended
Comment from Hotel Management
13 Aug 2024 by Hotel Badalona Tower, Hotel Management
Dear Ahmed,Thank you very much for your wonderful review! We are very happy to know that your stay with us was so satisfactory and that, as a great fan of Barcelona, you found our hotel a place that met your expectations.It is a real pleasure for our entire team to know that you appreciated both the cleanliness of our facilities and the service of our staff. Your recommendation is very valuable to us and motivates us to continue offering an exceptional experience.We hope to have the pleasure of welcoming you again in the future. If there is anything else we can do to improve your next visit, please don't hesitate to let us know.Thank you for choosing us and for your kind words!Kind regards,Hotel Badalona Tower
by A verified traveler from Beaverton
Posted 31 Jul 2024
Comment from Hotel Management
26 Sep 2024 by Hotel Badalona Tower, Hotel Management
Dear Mr. Shervin,We are very sorry that your experience with us did not meet your expectations. We appreciate you taking the time to share your feedback as it helps us identify areas for improvement.We would like to learn more about the specific aspects that you did not like so we can take corrective action. If you are willing, please contact us directly at [email or phone] so we can address your concerns in more detail.We sincerely hope to welcome you again in the future and offer you a much more satisfactory experience.Kind regards,Hotel Badalona Tower
by A verified traveler
Posted 18 Jul 2024
I really enjoyed my stay at the property. The staff were very welcoming and helpful.
Comment from Hotel Management
13 Aug 2024 by Hotel Badalona Tower, Hotel Management
Dear Mohammed,Thank you very much for your kind review! We are glad to know that you enjoyed your stay at our property and that you found our staff friendly and helpful.It is a real pleasure for us to receive positive service feedback as our team works hard to provide an exceptional experience for our guests.We hope to have the opportunity to welcome you again in the future. If there is anything else we can do to improve your next stay, please don't hesitate to let us know.Thank you for choosing us and for sharing your experience!Kind regards,Hotel Badalona Tower
by A verified traveler
Posted 1 Jul 2024
Comment from Hotel Management
13 Aug 2024 by Hotel Badalona Tower, Hotel Management
Dear James,Thank you very much for your excellent review! We are deeply happy to know that your experience with us was so positive.It is a true honor to receive such glowing comments and to know that we met your expectations. Your satisfaction is our main motivation and drives us to continue offering the best possible service.We hope to have the pleasure of welcoming you again in the future. If there is anything else we can do to improve your next stay, please don't hesitate to let us know.Thank you for choosing us and for your valuable recommendation!Kind regards,Hotel Badalona Tower
by A verified traveler from Hialeah Gardens
Posted 30 Jun 2024
The property is located in a safe and walkable area close to badalona beaches and close to transportation to go to Barcelona and Costa Brava. The property was renovated and the room was modern nice and clean.
The VIP ACCÉS was poor. They gave me a room upgrade apparently but only one big water bottle for the 5 days we stayed and the late check out only until 2 pm.
Comment from Hotel Management
13 Aug 2024 by Hotel Badalona Tower, Hotel Management
Dear Romina,Thank you for sharing your experience with us! We are glad to know that you found our location convenient and that you enjoyed the modernity and cleanliness of the room, as well as the renovation of the property.We are sorry that VIP access did not meet your expectations. We appreciate your feedback and will take your comments into account to improve our services. We want to ensure that every aspect of your stay is satisfactory, and your feedback is crucial in helping us achieve this.We hope to have the opportunity to welcome you again in the future and offer you an even better experience. If you have any other suggestions or need additional assistance, please feel free to let us know.Thank you for choosing us and for your valuable comments!Kind regards,Hotel Badalona Tower
