Ratings based on 41 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.3 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from ROCKVILLE
Posted 13 Jul 2023
The room was just about "OK". The surcharge for double occupancy over single occupancy for a double room was unreasonably high. Finally, when we informed the hotel three days in advance that we would NOT be having breakfast on our last morning, they still insisted on charging us for two breakfast, which was very upsetting.
by A verified traveler
Pleasant traditional gasthaus
Posted 29 Sep 2022 on HotelsA traditional guesthouse 20 mins walk on a pedestrian way to the pretty old town. Friendly welcome, spacious double room, generous, traditional breakfast. Restaurant not open every day out of season.
by A verified traveler from Rotterdam
Posted 16 Feb 2020
Clean Gasthof. Simple but good. Nice staff. Spacy room.
by A verified traveler
Posted 8 Dec 2019
Nice old style property, staff was excellent and courtesy
by A verified traveler
Average
Posted 8 Sep 2019 on HotelsOwner was very nice and very helpful. The hotel is in need of renovation. Breakfast was very very basic. But it was a clean hotel.
by A verified traveler
Posted 2 Sep 2024
We were staying for one night on our biking tour.
The service was fast and polite.
The restaurant was amazing, the burgers very tasteful.
The hotel itself, especially the rooms need some renovation.
For one night is was ok, but for the fittings too expensive.
by A verified traveler
Posted 5 Aug 2024 on Hotels
by A verified traveler
Posted 2 Jun 2024
Alles wat ik nodig had voor een scherpe prijs. Vriendelijk en behulpzaam personeel.
by A verified traveler
Posted 20 Apr 2024
Hotel in die Jahre gekommen kein Aufzug vom Fenster aus Ausblick aufs nächste Dach Geruch ich komme nicht mehr
by A verified traveler
Posted 9 Oct 2023 on Hotels
Von Freitag 06.10 auf Samstag 7.10.konnten wit gar nicht schlafen weil im Ganzen Haus die Klimaanlage gelaufen ist...Das war mein letzter Aufenthalt im Zollhaus...
Comment from Hotel Management
9 Oct 2023 by Alexandra Sprenger, Hotel Management
Sehr geehrter Gast,es tut mir sehr leid zu hören, das Sie nicht schlafen konnten. Allerdings verfügt unser Haus über keine Klimaanlage, darum wundert es mich, das Sie eine solche gehört hatten... vielleicht kam das Geräusch wo anders her, ich kann es mir wirklich nicht erklären. Es tut uns sehr leid, das Sie eine so unangenehme Erfahrung gemacht haben. Wir versuchen, der Sache sofort auf den Grund zu gehen.Herzliche Grüße aus dem Alten Zollhaus,Alexandra Sprebger( Inhaberin)
