Ratings based on 70 Verified Reviews
4.4 Room cleanliness
3.5 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Mar 2024
In the middle of the Village, close to everything. Nice self-checkin hotel for one night at a reasonable price. Nice breakfast and breakfast room with friendly staff in the morning.
by A verified traveler
Posted 17 Feb 2024 on Hotels
by A verified traveler
Super convenient & comfortable Pension-style hotel
Posted 4 Jan 2024 on HotelsSuper convenient and comfortable Pension-style hotel close to Liechtenstein and just minutes walk from the thermal baths. Shame about a lack of any staff, even during the day. Breakfast was better than expected and the coffee machine was a huge plus! The lounge/dining area was also a great place for us to sit and have dinner in the evenings (even if only to eat our own food).
by A verified traveler from Louisville
Posted 15 Oct 2023
The hotel was comfortable and clean. The breakfast was good. The one negative was the difficulty I had checking in at the door. The directions weren't always clear and it took me about 8 tries to get in.
by A verified traveler
Posted 9 Apr 2023 on Ebookers
clean, open, cozy room.
by A verified traveler
Posted 30 Jan 2023
Buyer Beware!!! Photos of hotel are misleading. Check in terrible, room is basic, 1 .9 kilometers to hotel from train station. No phone in room. I have to say disappointed, I am a frequent traveler, and the room was 1 step above a motel 6 in America. Breakfast was pitiful. Stay somewhere else. Totally misleading...
by A verified traveler
Posted 25 Nov 2022 on Hotels
by A verified traveler
Posted 21 May 2022
The actual condition of the room doesn’t even come close to the pictures posted on Expedia. The hotel doesn’t have any receptionist and on top of that they sent me the self check-in instructions in German language.
There is no parking facility for the hotel and the only parking garage in town takes only cash. I had to scramble at 12 at midnight to find parking in that town where I can pay with my Visa Credit Card. I had the worst experience in my 5 years of traveling.
Comment from Hotel Management
17 Jul 2022 by Hotel Krone, Hotel Management
Dear guest, thank you very much for your feedback. We are glad that you stayed with us. We are sorry to read that you could not enjoy your stay with us. On our website as well as on the booking portals it is openly communicated that we are a 24h self-check-in. However, our staff is available 24h by phone and in case of emergency can be on site in a few minutes. It is a pity that we could not convince you with our simple concept. Due to our central location, we unfortunately do not have parking facilities. But you will find this information on our website as well. We would like to apologize for the inconvenience. Kind regards, Hotel Krone
by A verified traveler
Posted 25 Apr 2022 on Hotels
by A verified traveler
Posted 29 Sep 2024
Extremely small room on the third floor (no elevator), the shower was not in the room but on the second floor, private but it was just another small room with only the shower.
Then you have to go down one floor with everything in hand, including a towel, take a shower, get dressed and go back to your room.
The room was not cleaned the first day because there was no "to be cleaned" label on the door. This is usually used to "do not disturb", not to ask for cleaning. The second day I left the room around 2pm and expected it to be cleaned in the afternoon, but that didn't happen even if I left this label on the door knob. I basically slept 3 nights but the bed was never made, the water was not returned, the towels were never changed etc.
There was a TV but instead of being in front of the bed, it was parallel to the bed on the same wall. In other words, it was impossible to watch TV from the bed: you had to take a chair and watch it while sitting.
Also, the wooden floor was quite noisy, when other guests passed by on the floor and opened and closed their doors, or just talked, it was a disturbance.
I could go on but this is enough. It is a 4 star on paper and for the prices, but it should be called a hostel.
I recommend taking this advice seriously, and not having AI respond to comments as noted in some answers I consulted before writing.
