Ratings based on 426 Verified Reviews

4.3 out of 5
83% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 21 May 2021 on Hotels
Hotel is really good for a business stay. They have a strange policy on Breakfast delivery, all to the room because of corona which is fine, but you must specify a window of time. I don't mind that but both mine and my colleagues were late, both days. If you're ordering order earlier is the moral of the story. Otherwise good hotel.
4 out of 5
by A verified traveler

Grand outside

Posted 1 Sep 2020 on Hotels
Grand exterior is sadly not met on the interior. Very comfortable, but clearly aimed at an older clientele and not refreshed and modernised like their other properties
5 out of 5
by A verified traveler

Basic without the luxury currently

Posted 1 Sep 2020 on Hotels
With covid-19 the hotel was really missing the "added extras" you expect at this level. Closed bar and facilities. Rooms without any of the plushness. Fantastic breakfast however. Just maybe give it a miss as a hotel until post covid
4 out of 5
by A verified traveler

Posted 9 Jul 2020 on Hotels
Comment from Hotel Management
16 Jul 2020 by Denis Hüttig, Hotel Management
Sehr geehrter Gast, vielen Dank für Ihre Bewertung. Ich freue mich sehr, dass Sie mit Ihrem Besuch bei uns zufrieden waren und hoffe auf ein baldiges Wiedersehen. Mit freundlichen Grüßen aus dem Ahrtal Ihr Gastgeber Denis Hüttig
5 out of 5
by A verified traveler

Posted 25 Nov 2019
Everything was perfect and very nice place and staff
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Sep 2019 on Hotels
5 out of 5
by A verified traveler

Posted 25 Sep 2019
Hotel is as can be expected of Steigenberger. Great character in perfect surrounding.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Aug 2019 on Hotels
5 out of 5
by A verified traveler

Posted 11 Aug 2019 on Hotels
Nice, modern clean rooms set in a beautiful location. Around 25 minutes from the Nurburgring, this is an ideal place to stay if you want to relax in the evening. Good parking on site and quality food in the restaurant.
5 out of 5
by A verified traveler

Posted 1 Jul 2019
I Lille the breakfats. I also liked the Sauna. Everything was Great.
Comment from Hotel Management
2 Jul 2019 by Denis Hüttig, Hotel Management
Dear guest, thank you very much for your kind feedback. I am very glad that you have been satisfied during your stay and enjoyed your vacation in our hotel. We would be glad to be able to welcoming you again. Kind regards from the Ahr valley Yours Denis Hüttig General Manager