Ratings based on 88 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Sep 2024
Excellent service
Comment from Hotel Management
21 Oct 2024 by Nyce Team Bonn, Hotel Management
Thank you for your rating
by A verified traveler
Posted 8 Aug 2024
Parking
Comment from Hotel Management
25 Aug 2024 by NYCE TEAM BONN, Hotel Management
Danke für deine Bewertung, das Nyce Team Bonn
by A verified traveler
Posted 21 Jun 2024
This is a very missy motel and not a hotel at all. You are cheating on us by providing a false information about this stupid place. The cover is for kids and in morning workers came to work in my window. It is not an hotel at all. I don’t recommend anyone to book in this place.
Comment from Hotel Management
14 Jul 2024 by NYCE TEAM BONN, Hotel Management
Dear guest, thank you for your review. We absolutely cannot understand why you have given us such a poor rating. We have tried to communicate with you several times. Unfortunately, you did not respond properly to any conversation. Even when the hotel manager came to talk to you, you were not willing to communicate with us. Our hotel bedding is the normal European standard size. We have apologized several times for the workers working outside your room, due to the heavy rain, water entered the hotel and the hotel roof had to be repaired immediately. Despite everything, we wish you all the best. The Nyce Team Bonn
by A verified traveler
Posted 18 Jun 2024
It was such a good hotel with friendly staff
Comment from Hotel Management
14 Jul 2024 by NYCE TEAM BONN, Hotel Management
Dear Arjan,Thank you very much for your positive review. We are very pleased that you enjoyed your stay with us so much.Many thanks and best regardsthe Nyce Team Bonn
by A verified traveler
Posted 7 May 2024 on Hotels
by A verified traveler
Posted 12 Jun 2023
I was not happy about not having AC in the rooms. Bonn is very hot and all they were able to provide was a desk fan. I opened the window slightly and when I returned from my meeting, I found it locked with no key to open it. Except for breakfast, they were unable to provide sandwiches or any substantial snacks - only chocolates and sweets. The advertising of this hotel on Expedia is highly overrated. This is not a four-star hotel.
Comment from Hotel Management
24 Jun 2023 by NYCE TEAM BONN, Hotel Management
Liebe Marcia,herzlichen Dank, dass Du Dir Zeit für eine ausführliche Bewertung genommen hast.Unser Haus legt Wert auf Transparenz. Daher ist auf der EXPEDIA Seite unsere Ausstattung der Zimmer, sowie die Hotelverpflegung sehr klar dargestellt. Wir bedauern, dass Du Deinen Aufenthalt nicht so genießen konntest. Es würde uns freuen, wenn Du unserem Haus noch einmal die Gelegenheit gibst, dass wir Dich von unserem Charm begeistern können. Beste GRüße, Dein Nyce Team
by A verified traveler
Posted 21 Dec 2022
The property was very modern and clean with friendly staff. The property is a modest walk to train links into Bonn. The room was very comfortable but there was no water or tea/coffee in the room.
by A verified traveler
Posted 29 Sep 2022 on Hotels
Nice breakfast, helpful staff, and a super sweet mascot (dog).
by A verified traveler
Posted 19 Sep 2022 on Hotels
Nice and very comfy
by A verified traveler
Posted 11 Sep 2022 on Hotels
