Ratings based on 278 Verified Reviews

4.0 out of 5
86% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Jul 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Oct 2019
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Jul 2019
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Aug 2018 on Hotels
4 out of 5
by A verified traveler

Good value for money

Posted 2 Aug 2018 on Hotels
We chose this hotel for the second time. Half-board was good. We enjoyed the swimming pool. Room was ok, the equipment a bit older, but the view was amazing. Parking in a parking house next to the hotel - higher cars as ours have to use the upper entrance which is about 5 minutes drive (no signs, receptionist told us where to go).
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted 6 Jul 2018
Nice hotel. We like specially the pool and the wellness.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Jun 2018
5 out of 5
by A verified traveler from New York

Posted 21 Jun 2018
Friendly staff, accessible to excellent restaurants serving Austrian delicacies and close to the waterfalls.
5 out of 5
by A verified traveler

Outstanding!

Posted 5 Jun 2018 on Hotels
I had a fantastic stay at the hotel. I stayed in a spacious single room with amazing views over the valley and mountains. The room was well fitted with a single bed, desk and table. The bedding was very comfortable and the room clean. I enjoyed the sauna department (3 out of 4 saunas working), and the beautiful pool which had water from thermal springs and lovely views. The passage way leading to the spa and wellness area was nicely decorated with interesting artwork. The breakfast was sumptuous and the restaurant also had great views. The personnel were outstanding. Very service oriented, attentive, friendly and helpful with a personal touch. The location is great, just a few steps away from the waterfall, with views over the valley and surrounding mountains, and the start of a few lovely walks. The hotel offers a lift to the station which isn't far but up a steep hillside. There you can also catch the gondola up to the mountain which I highly recommend. I stayed three nights at this slice of paradise and wished I could have stayed longer. There are many hikes in the area (recommend the one to Hofgastein) and the hotel is a perfect place to relax in luxury after a day out. I will be back!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Mar 2018 on Hotels