Ratings based on 15 Verified Reviews

4.3 out of 5
100% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 28 Jul 2021
Жили в 2х комнатных апартаментах, с кухней, туалет и душевая комнаты раздельные, балкон. В номере все было и посуда и микроволновка и плита. Номер понравился, но кровать жестковата. Коридоры отеля какие-то странные как бункер. Ресторан работает только 3 дня в неделю, вид отличный из ресторана и отель недалеко от центра
Comment from Hotel Management
2 Aug 2021 by Monika, Hotel Management
Lieber Anonymous, vielen Dank für Ihre Bewertung. Gerne hätten Sie für das Bett eine weiche Auflage bekommen, bitte beim nächsten Mal an der Rezeption melden :). Unser Restaurant hat nur Mittwoch Ruhetag - es ist von Donnerstag bis Dienstag geöffnet (6 Tage). Wir hoffen bis bald - herzliche Grüsse aus Gastein Monika
2 out of 5
by A verified traveler

Posted 27 Aug 2019 on Hotels
First surprise was a big spider on the curtain scared my child then i couldn't sleep well for two night because of bed bugs my body was scratching me hall night. Main building and reception is nice but dont except to stay there.. You will be surprised by staying in another buildings next to it connected buy underground corridors and lifts very difficult to find the the way to room. Looks like prison break.. Nice view clean towels clean room but the only problem bed bugs you feel it
Comment from Hotel Management
27 Aug 2019 by Monika Enzinger, Hotel Management
Dear Sir, Many thanks for your feedback. We are sorry that you did not enjoy your stay in our house as it should be. Because of your feedback we made a control ourselves and by an external special company and we can assure you that we do not have any bed bugs in any room of our resort. Also we never had such complains before. A stay in the main and old building is possible, there we offer apartments up to 6 persons – with 2 sleeping rooms. You booked a smaller category. Kind regards Monika Enzinger, Resort Manager
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jun 2019 on Ebookers
5 out of 5
by A verified traveler

Skønt hotel.

Posted 16 Jul 2024 on Hotels
Dejligt hotel med skøn udsigt. Fine lejligheder med lille køkken. Hyggelig pool og hotel. Vi vender gerne tilbage
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Jul 2024 on Hotels
5 out of 5
by A verified traveler

Posted 22 May 2023
Wirklich traumhauft. Es war ein kurzurlaub, aber jede minute wert. Einfach schön
Comment from Hotel Management
12 Jun 2023 by Hapimag, Hotel Management
Vielen herzlichen Dank, bis zum nächsten Mal :)Monika & Team
5 out of 5
by A verified traveler

Posted 31 Jul 2022 on Hotels
Comment from Hotel Management
12 Jun 2023 by Hapimag, Hotel Management
Vielen herzlichen Dank :)
5 out of 5
by A verified traveler

Posted 21 Jul 2022 on Hotels
Fint sted med leilighet med bra plass, fin restaurant med billig og god mat, anbefales.
Comment from Hotel Management
27 Jul 2022 by Melanie, Hotel Management
Vielen lieben Dank für Ihre tolles Bewertung, es freut uns sehr, dass Sie sich bei uns wohlgefühlt haben. Herzliche Grüsse HAPIMAG RESORT BAD GASTEIN
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Jul 2022 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Jul 2022 on Hotels
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