Ratings based on 61 Verified Reviews

4.6 out of 5
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 30 Sep 2024 on Hotels
The room with balcony is very comfortable. Easy walk to the thermal spa through an underground tunnel. The front desk offers great help, especially I don’t speak Germany. The room services, the breakfast and the kindness of the front desk staff exceed our expectations!
5 out of 5
by A verified traveler from Princeville

Posted 4 Aug 2023 on Orbitz
We stayed here for 2 nights. The hotel is typical for the region with the added benefit of offering its guests complimentary admission to the Chiemgau Thermen (a regional wellness center with pools, spa & sauna) which we were able to take advantage of. Breakfast was a normal offering and was complete. The staff were very lovely and eager to assist if needed. They have a good functioning restaurant on site if you would like lunch or dinner. Parking can be an issue if the hotel is full. If their small parking lot is full you have to park in the nearby garage, but get a reduced rate of 7,50 Euro for guests. The only thing I did not like about this hotel is that the mattresses are very soft which caused a backache. Other than that we had a very enjoyable stay. I would recommend this hotel.
4 out of 5
by A verified traveler

Posted 25 Sep 2022
Two of the ladies at the front desk (Marina was one of them) were absolutely outstanding in providing us help. The pictures of the facility were a bit misleading, however. The Terme and Sauna were not part of the facility, but you had to use an underground walkway to get to them. The good news however was that the use of these facilities was included in the price which was terrific! That this was a 4-star hotel was a bit surprising however.
3 out of 5
by A verified traveler

Bad service, fatty unhealthy food -otherwise nice

Posted 27 Oct 2020 on Hotels
Unfortunately the waiters at the restaurant for dinner as well as during breakfast are not empathetic at all. Food was dry and boring. Especially when the center is focusing on wellness and health - I don’t understand how you can still serve dead animals and fatty food.... They didn’t care about special dietary requirements. Interestingly the food at the wellness spa next door is great and way cheaper. Pls go eat there.
Comment from Hotel Management
26 Nov 2020 by Eder, Hotel Management
Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig.
5 out of 5
by A verified traveler from Erfurt

This traveler left a rating score only Posted 16 Sep 2024
4 out of 5
by A verified traveler

Posted 5 Sep 2024
Das Badezimmer ist extrem klein. Wenn man auf Toilette sitzt, kann man schlecht hinein, bei Notfall kann es schon sehr schwierig werden rein zu kommen. Personal war sehr freundlich.
5 out of 5
by A verified traveler

Posted 1 Sep 2024
Super nettes Personal, ein schönes Zimmer & eine tolle Therme.
4 out of 5
by A verified traveler

Posted 25 Aug 2024 on Hotels
Die freie Nutzung der Therme sowie das Essen haben uns sehr gut gefallen. Sehr freundliches und aufmerksames Personal.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Aug 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Jul 2024 on Hotels