Ratings based on 55 Verified Reviews
3.7 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Mar 2024 on Hotels
We did not expect that the condition of the room is such. The room was not prepared for occupancy. The sink was not cleaned. The same with the bathroom with no toilet paper. The TV cannot be operated using the remote that we have to call the office for help. We are supposed to stay for 4 nights but has to checked out the next day because of the unfavorable condition. I have to tell the office staff person to clean the room as it has not been cleaned prior to our use. Her respond was SORRY. I told her we are donating the money that we lost.
by A verified traveler
Run down hotel
Posted 19 Feb 2024 on HotelsThe hotel looks really run down and I felt I've been overcharged for it. Our room is outside reception, behind a bar. On our first night, people were playing pool, too noisy. On our second night, which is a Friday, a band played all night and the noise carried on until 5am.
by A verified traveler
Posted 18 Feb 2024
The hallway to room was dirty and so was the room, the door lock was damage.
by A verified traveler
Posted 20 Aug 2022 on Hotels
Great stay and great food. Always great to stay here
by A verified traveler
Favorite place in Bacolod
Posted 18 Dec 2019 on HotelsFavorite place in Bacolod because is warm and homey!
by A verified traveler from Pasig
Posted 22 Oct 2019
Along lacson street and accessible to most tourist areas.
by A verified traveler
Posted 16 Aug 2019
The staff and guest relations personnel are excellent. They are very hard-working people who deserves recognition performing their work at this hotel. I will always come back and will stay at this hotel whenever I am visiting Bacolod.
by A verified traveler
Posted 28 Jun 2019 on Hotels
by A verified traveler from Pasig
Posted 24 Jun 2019
I like that it is near the road and good air conditioning, the staff are good also.
What i did not like are so many which are;
Flies inside the room.
The outside is storage which can be seen in the window, and it is an eyesore.
The heater is not working.
No bidet faucet in CR.
The main door has only 1 key and no key for the dead lock.
Towel seems to old.
by A verified traveler
Posted 11 Mar 2019 on Hotels
