Ratings based on 298 Verified Reviews

3.6 out of 5
76% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Mississauga

Posted 3 Nov 2024
Everything works. Staff are friendly and helpful. Great restaurant at lobby. Decent value. We keep coming back!
5 out of 5
by A verified traveler

Posted 29 Oct 2024
This is my second stay here.The staff is always gracious will be back soon.
4 out of 5
by A verified traveler

Posted 5 Oct 2024
I like its location but they need to improve their cleanliness. The pool is dirty too.
4 out of 5
by A verified traveler

Posted 29 Sep 2024
Slow service In dining
4 out of 5
by A verified traveler

Posted 28 Sep 2024
Took sometime for my order of coffee and cake to be delivered to the pool area when the cafe is just a few steps away. Had to walk and follow up my order.
5 out of 5
by A verified traveler

Posted 25 Sep 2024
My friend stayed and said it was nice
1 out of 5
by A verified traveler

Posted 17 Sep 2024
Excellent experience.
1 out of 5
by A verified traveler

Posted 5 Sep 2024
Poor service. will not go back at all
4 out of 5
by A verified traveler

Posted 31 Aug 2024
The staffs are not rude but poor customer service. I booked the room for my mom and kids to rest because of power outage but end up getting upset during check in as they we're told that they have to pay for the pool access.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Aug 2024 on Hotels