Ratings based on 45 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Good but missing some basics
Posted 29 Jun 2024 on HotelsOver from England for 4 nights as performing at Straßenfest. This hotel is rated #1 out of 4 in Backnang.
In advance, I emailed the hotel to advise them that I needed 3 things: vegan breakfast food, disabled accessible room and a stool/chair for the shower.
Due to a recent back injury, my mobility is bad. The Wheelchair that was supposed to be available for me (via a friend in Backnang) was not. So I spent 90% of my trip in the hotel room.
There is a small lift. Our room was next to the lift to reduce walking. Couldn’t hear the lift from the room.
Hot weather but no air-conditioning. We had to have windows open - being opposite the main stage the noise went on til midnight every night.
Room was clean and comfortable, but no tea/coffee facilities in the room. There is a room downstairs where drinks can be obtained. However, my friend bought a kettle as we wanted tea without having to leave the room.
There was no shower chair/stool provided for me, as requested, so showering was difficult.
spare toilet roll was on the towel rail about 6 foot off of the floor - which I could not reach due to my mobility issues. There are no hooks on the back of the bathroom door. Towels and hairdryer provided but no robes.
One of my group had dropped off vegan food. When I asked for soya milk for my cup of tea… I was given foil containers of liver paté!
Once staff realised, my vegan food appeared. The staff are the best part of the hotel. Polite and helpful.
by A verified traveler
Posted 24 Jun 2024 on Hotels
Nice location for the town centre, 15 minutes walk from station. Very good breakfast. nice little town.
by A verified traveler
Posted 12 Nov 2023
Very clean staff very nice breakfast very good comfortable room to sleep for me 10 /10
by A verified traveler
Posted 9 Nov 2023 on Hotels
by A verified traveler
Posted 1 Aug 2023
by A verified traveler
Posted 10 Jul 2023
Friendly staff, felt welcomed immediately. Comfortable room, substantial tasty breakfast in a lovely, well kept hotel in a great location!
by A verified traveler
Posted 3 Sep 2024
Der Aussenbereich, Terrasse könnte man schöner gestalten. Man sitzt direkt vor den geparkten Autos zur Straße. Vielleicht eine moderne Trennwand anbringen.
by A verified traveler
Posted 30 Jul 2024
Das Hotel liegt zentral. Nur wenige Gehminuten in die Fußgängerzone in der man Einkaufsläden sowie gute Gasthöfe, Eisdielen, Cafés etc vorfindet.
Das Zimmer war sauber und alles vorhanden was man benötigt. Der Frühstücksraum nett eingerichtet und das Frühstück reichhaltig und gute Auswahl.
Das Team freundlich und zuvorkommend.
Man kann das Hotel auf jeden Fall weiterempfehlen.
by A verified traveler
Posted 23 Jul 2024
by A verified traveler
Posted 21 Jul 2024
Sehr freundliches Personal, unkomplizierter Check in.
Gang noch in Renovierung. Ein benutztes Handtuch vom letzten Gast war noch im Badezimmer .
