Ratings based on 488 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Pros: Location- very close proximity to Hynes Convention Center and on a beautiful street- just loved the location; ease of check-in and communication; simple breakfast included; friendly staff; kitchenette
Cons: dated and run down decor- stained carpets, uncomfortable sitting furniture, dated tv and cable, flickering lighting bathroom; only amenity is breakfast (which is very basic); cost to amenity ratio (a lot of $$ for what you get- paying for location); very loud within the building- heard every step above us and room 101 is right next to front door with door opening and closing loudly and frequently.
Maybe a better room location
would have made a difference but overall a so-so stay.
Comment from Hotel Management
27 Nov 2024 by Tom, Hotel Management
Thank you for choosing the Inn @ St. Botolph
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
24 Nov 2024 by Jordin , Hotel Management
Hello Linda, Thank you for taking the time to leave us a review! We are so glad you enjoyed the Inn and hope to welcome you back again soon!
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Jordin, Hotel Management
Hello Robert! Thank you for taking the time to leave us a review! We hope you enjoyed your time in Boston and hope to host you on a future visit.
by A verified traveler
Posted 10 Nov 2024
Very quaint boutique hotel. Close to everything. Customers service was exceptional..
Comment from Hotel Management
10 Nov 2024 by Jordin, Hotel Management
Hi Valerie! Thank you so much for taking the time to leave us a review! It was a pleasure to meet you and I hope we can host a longer visit for you next time! Until then, safe travels!
by A verified traveler
Posted 9 Nov 2024
Fantastic location, spacious rooms but could do with some more cooking utensils ..extremely comfortable bed and spotlessly clean. Tea/ coffee facility available till 9pm in reception lounge area for residents. A nice continental breakfast available from 7am. Variety of fruits, yogurts, bagels, juices. Water hydration station available to fill water bottles. Staff extremely helpful and polite . Had dealings with Jordin who was so helpful she dealt and solved an issue immediately for us. She was extremely helpful and so efficient in her role as a receptionist. Was also able to store our Luggage in the reception as we had a late flight home, this was a huge help and greatly appreciated facility.. Would highly recommend staying here.
Comment from Hotel Management
10 Nov 2024 by Jordin, Hotel Management
Hi Paula! Thank you so much for taking the time to leave us a review, and for your kind words. They really mean the world to me! It was an absolute pleasure to host you, and chat briefly about Ireland. I hope you'll be able to visit us again! Slán go fóill
by A verified traveler
Posted 2 Nov 2024
Liked the location, ease of transport on Logan Express, breakfast, historic style
Comment from Hotel Management
2 Nov 2024 by Jordin, Hotel Management
Hello Deborah, Thank you so much for taking the time to leave us a review! We are so glad you enjoyed your time in Boston and our central location. We hope to see you again soon!
by A verified traveler
Posted 30 Oct 2024
Smaller boutique hotel. Nice quiet area. Fully contactless hotel and room access. Close to everything, but ‘off the beaten path’. Nicely maintained.
Comment from Hotel Management
2 Nov 2024 by Jordin, Hotel Management
Hello Donald, Thank you for taking the time to leave us a review. We are so glad you enjoyed the Inn and our home-away-from-home style. We hope to host you again soon!
by A verified traveler
Posted 25 Oct 2024
Comment from Hotel Management
26 Oct 2024 by Jordin , Hotel Management
Thank you for taking the time to leave us a rating! We are so glad you enjoyed your stay and hope to welcome you back soon!
by A verified traveler
Posted 1 Oct 2024
Comment from Hotel Management
1 Oct 2024 by Tom, Hotel Management
Thank you for choosing the Inn @ St. Botolph!
by A verified traveler
Posted 20 Sep 2024
Great choice for a comfortable experience in a centralized location - easy walking to many restaurants, shops, and major sights. The Inn is nicely appointed - our room was large, had a separate bedroom area and a kitchen. Very clean and comfortable. Quiet. The concierge was thoughtful and accommodating. A great value! Will definitely stay there again.
