Ratings based on 969 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
Puppy! Beautiful rooms. Exquisite decor
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Fairmont Copley Plaza, Hotel Management
Thank you for being our guest, Dahyun! We are delighted to learn you enjoyed your overall stay at Fairmont Copley Plaza and we greatly appreciate you taking the time to leave your feedback. Please come back soon!
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Fairmont Copley Plaza, Hotel Management
Thank you for being our guest, Catherine! We are delighted to learn you enjoyed your overall stay at Fairmont Copley Plaza and we greatly appreciate your helpful feedback. Please come back soon!
by A verified traveler
Posted 15 Nov 2024
Amazing staff and amazing property. Very clean and nice amenities. Will be my go to when coming to Boston
Comment from Hotel Management
19 Nov 2024 by Fairmont Copley Plaza, Hotel Management
Thank you for being our guest, Lillian! We are delighted to learn you enjoyed your overall stay at Fairmont Copley Plaza and we greatly appreciate your helpful feedback. Please come back soon!
by A verified traveler from Choctaw
Posted 14 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Fairmont Copley Plaza, Hotel Management
Thank you for your review, Audra. We have received your feedback and are sorry to learn that you did not enjoy your stay with us. Is there anything we could have done to make the stay better? We look forward to hearing from you.
by A verified traveler
Posted 12 Nov 2024
Convenient
Comment from Hotel Management
19 Nov 2024 by Fairmont Copley Plaza, Hotel Management
Thank you for being our guest, John! We are delighted to learn you enjoyed your overall stay at Fairmont Copley Plaza and we greatly appreciate your helpful feedback. Please come back soon!
by A verified traveler
Posted 11 Nov 2024
Only issue we had was with loudness next to us but security handled it well and quickly. The rooms are not sound proof so at 2 am there was a lot of commotion in the hallway that woke us. Otherwise our experience was amazing
Comment from Hotel Management
19 Nov 2024 by Fairmont Copley Plaza, Hotel Management
Thank you for being our guest, Dulce. We greatly value your feedback and want to assure you that all guest comments are utilized to help us improve our hotel. We regret that you experienced challenges during your stay and hope that you will consider giving us another chance to exceed your expectations in the future. Thank you again.
by A verified traveler
Posted 10 Nov 2024
Staff was amazing and so friendly and attentive
Comment from Hotel Management
19 Nov 2024 by Fairmont Copley Plaza, Hotel Management
Thank you for being our guest, Dana! We are delighted to learn you enjoyed your overall stay at Fairmont Copley Plaza and we greatly appreciate your helpful feedback. Please come back soon!
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
2 Nov 2024 by Fairmont Copley Plaza, Hotel Management
Thank you for being our guest, Nancy! We are delighted to learn you enjoyed your overall stay at Fairmont Copley Plaza and we greatly appreciate your helpful feedback. Please come back soon!
by A verified traveler
Posted 23 Oct 2024
BEAUTIFUL well kept property!! Friendly staff. Great location for train and shopping!!
All hotel service was excellent.
Comment from Hotel Management
29 Oct 2024 by Fairmont Copley Plaza, Hotel Management
Thank you for being our guest, Cajetan! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!
