Ratings based on 19 Verified Reviews

2.5 out of 5
71% of guests recommend
2.6 Room cleanliness
2.4 Service & staff
2.0 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 30 Sep 2022
The hotel offers good value. The staff was friendly and didn't measure efforts to give information or attend requests. The room was clean and comfortable. The breakfast was excellent.
2 out of 5
by A verified traveler

Creepy night in low season.

Posted 18 Oct 2019 on Hotels
There’s was no one at the front desk when we wanted to check in. Just a phone number to call. Extremely inconvenient for tourists. We Walked had to walk, in the rain, to the tourist information office and get the lovely lady at the office to call the hotel. However, even she couldn’t get through, the number just rang and rang. By luck, after the 3 attempt of walking past the hotel and checking the front desk a lady was there to let us in. Later that night we went out for and came back, @ 8pm to a dark unlit hotel. All the lights were off. The hotel sign and the hallway lights. It felt like they also turned off the heat. We later discovered the hallway lights were on a timer, the trick is, you have to find the small button in the dark. Not very welcoming at all, and downright creepy imo. Thankfully we didn’t get locked out because I’m not sure we would be able to get find anyone to help us. Finally, The bed was pretty uncomfortable. Wouldn’t want to stay there for more than one night. There are plenty of other hotels in Bacharach.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Jun 2019
1 out of 5
by A verified traveler from UK

Very tired hotel with poor facilities

Posted 26 Aug 2018
Overall a very poor experience. The room was dowdy with very old poor quality furnishings. The shower room was tiny and very old. Bed was uncomfortable. The breakfast was extremely basic and, to top it all, there was a written instruction to clear our own table! We paid €125 through Expedia for one night. The worst value we have ever had in a hotel anywhere. The town of Bacharach was, however, beautiful. Our advice is to visit the town but to stay elsewhere.
3 out of 5
by A verified traveler

Posted 16 Aug 2018 on Hotels
Good location. Service was good. We arrived early and they allowed us to store our bags until our room was ready. Nice breakfast. Only negative, our room was facing the road and it was loud.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Oct 2022 on Hotels
3 out of 5
by A verified traveler

Posted 19 Sep 2022 on Hotels
Das Hotel ist nicht wirklich schön. Die heizuing ging nicht
2 out of 5
by A verified traveler

Posted 12 Sep 2022
Lage nahe Ortsmitte, gutes Frühstück. Personal half bei Koffertransfer über die Treppe (kein Lift). Zimmerreinigung und Handtuchwechsel erst nach Reklamation.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Aug 2022 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Sep 2019