Ratings based on 19 Verified Reviews
2.6 Room cleanliness
2.4 Service & staff
2.0 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Sep 2022
The hotel offers good value. The staff was friendly and didn't measure efforts to give information or attend requests. The room was clean and comfortable. The breakfast was excellent.
by A verified traveler
Creepy night in low season.
Posted 18 Oct 2019 on HotelsThere’s was no one at the front desk when we wanted to check in. Just a phone number to call. Extremely inconvenient for tourists. We Walked had to walk, in the rain, to the tourist information office and get the lovely lady at the office to call the hotel. However, even she couldn’t get through, the number just rang and rang. By luck, after the 3 attempt of walking past the hotel and checking the front desk a lady was there to let us in. Later that night we went out for and came back, @ 8pm to a dark unlit hotel. All the lights were off. The hotel sign and the hallway lights. It felt like they also turned off the heat. We later discovered the hallway lights were on a timer, the trick is, you have to find the small button in the dark. Not very welcoming at all, and downright creepy imo. Thankfully we didn’t get locked out because I’m not sure we would be able to get find anyone to help us. Finally, The bed was pretty uncomfortable. Wouldn’t want to stay there for more than one night. There are plenty of other hotels in Bacharach.
by A verified traveler
Posted 23 Jun 2019
by A verified traveler from UK
Very tired hotel with poor facilities
Posted 26 Aug 2018Overall a very poor experience. The room was dowdy with very old poor quality furnishings. The shower room was tiny and very old. Bed was uncomfortable. The breakfast was extremely basic and, to top it all, there was a written instruction to clear our own table! We paid €125 through Expedia for one night. The worst value we have ever had in a hotel anywhere. The town of Bacharach was, however, beautiful. Our advice is to visit the town but to stay elsewhere.
by A verified traveler
Posted 16 Aug 2018 on Hotels
Good location. Service was good. We arrived early and they allowed us to store our bags until our room was ready. Nice breakfast. Only negative, our room was facing the road and it was loud.
by A verified traveler
Posted 3 Oct 2022 on Hotels
by A verified traveler
Posted 19 Sep 2022 on Hotels
Das Hotel ist nicht wirklich schön. Die heizuing ging nicht
by A verified traveler
Posted 12 Sep 2022
Lage nahe Ortsmitte, gutes Frühstück. Personal half bei Koffertransfer über die Treppe (kein Lift).
Zimmerreinigung und Handtuchwechsel erst nach Reklamation.
by A verified traveler
Posted 20 Aug 2022 on Hotels
by A verified traveler
Posted 5 Sep 2019