Ratings based on 14 Verified Reviews

3.4 out of 5
4.0 Room cleanliness
2.6 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 May 2024
1 out of 5
by A verified traveler

Posted 13 Oct 2023
We checked into to the hotel on Sunday, October 1st after a 5 hour drive. The self check-in worked fine and we retreived our key. However, upon entering the room, we discovered that the room had not be cleaned from the prior guest. The sheets were dirty, there were pizza boxes in the trash, the towel were wet, and there was hair in the shower pan. Upon calling the hotel's customers service number, no effort was made to clean our room and make things right. Since it was a Sunday evening, we were luckly to find another room in Bacharach. That hotel and innkeeper will be getting a very good review for their hospitality. Needless to say, the treatment by Hotel Bluechertal was unnacceptable and we will be asking for some sort of refund.
2 out of 5
by A verified traveler

Not a good experience

Posted 19 Sep 2023 on Hotels
There was no indication when we booked that this ‘hotel’ has no staff on site except cleaners in the morning. Nobody to greet you, or offer any service at all, even to say hello. We didn’t know until an email arrived with a code to let ourselves in. Not only that there is no breakfast except at weekends cos there is nobody to make it, just a machine with ‘stuff’ in it. No kettle in the room either. This isn’t a hotel. It’s just a dormitory. We would certainly not have booked had we known. It was totally soulless and definitely not what you want on holiday. Would not recommend it.
Comment from Hotel Management
21 Sep 2023 by Hotel Blüchertal, Hotel Management
Thank you for your feedback. We are sorry that you are not satisfied with our hotel. We are a self check-in hotel and only offer breakfast on weekends. This information can be seen in our hotel introduction. We will continue to do things better within the scope of our commitment.
5 out of 5
by A verified traveler

Posted 6 Jul 2023
Very affordable and quiet — would stay again.
2 out of 5
by A verified traveler

Hotel ohne Service

Posted 30 Jun 2024 on Hotels
Check-In war Problematisch da keine Zugangsdaten für die KeyBox in der Bestätigung angegeben wurden. Die Telefonnummern vor Ort konnte man vergessen, da keiner ran ging. Service ist etwas anderes.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 May 2024
3 out of 5
by A verified traveler

Posted 25 Feb 2024
De kamer en het ontbijt waren de prima. Maar nadat je met een code de deur open hebt mis je een duidelijke aanwijziging naar de kamer. En het was koud in de eetzaal. Miste gewoon een bepaalde gezelligheid. Zal daarom niet meer terugkeren naar dit hotel
4 out of 5
by A verified traveler

Posted 8 Oct 2023
Online Check-in mit Anfrage eingescannte Kopie des Personalausweis einzureichen ist sehr unpersönlich. Ich fage mich ernsthaft wie dies ältere oder Menschen mit Behinderung bewerkstelligen sollen. Mails kamen manchmal in Englisch und manchmal in Deutsch??? Liegt vermutlich an Expedia... Toillette war bei Ankunft nicht sauber. Entfernung zum Stadtzentrum recht weit da stark berauf Strasse. Ansonsten war es ein angenehmes Hotel mit sehr gutem Frühstücksbuffet.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Oct 2023
5 out of 5
by A verified traveler

Posted 9 Aug 2023
Zum übernachten perfekt Wir hatten sehr schlechtes Internet Aber wer brauch dass schon bei dieser Umgebung Ansonsten war alles gut Gefrühstückt wurde natürlich in der Umgebung
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