Ratings based on 245 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Sep 2024
The hotel has no ammenities at all, a very small restaurant with no AC. We did not have hot water on the first day and had to call maintenance for the bathroom.
They cleaned leaves with a VERY noisy machine daily distrupting all the peace.
No pool, yes you have a beautiful lagoon but only 6 very uncomfortable beds.
The hotel is very far from everythong so taxis are very expensive.
Staffnis amazing though and food was great.
by A verified traveler
Posted 14 Aug 2024
Loved loved this property… wished I’ve stayed 2 nights instead of one. It’s a 10 minute drive to downtown as MBH Maya Bacalar is in the middle of jungle but so nice to wake up to the scenery and the amazing lagoon. The kids enjoyed every second of our stay. We took advantage of the paddle boards kayak and of course swimming in this beautiful lagoon. Can’t wait to go back to this amazing place.
by A verified traveler
Posted 30 Jul 2024
by A verified traveler from Downey
Posted 23 Jul 2024
by A verified traveler from Dacula
Posted 19 Jun 2024
The atmosphere was very pleasant, the prople were very nice and the room was clean.
Comment from Hotel Management
1 Jul 2024 by MBH Maya Bacalar, Hotel Management
Thanks for your comments Herica, we hope we can host you again anytime soon!
by A verified traveler
Posted 30 May 2024
The hotel is was very nice and the laguna was breathtaking. We will definitely be back.
Comment from Hotel Management
1 Jul 2024 by MBH Maya Bacalar, Hotel Management
We are glad to hear you enjoyed your stay with us! We look forward to hosting you again!
by A verified traveler
Posted 25 Mar 2024
Pure magic! I loved my stay at the MBH. The property is set in the jungle and is surrounded by the natural beauty of Bacalar. It has an incredible lagoon access including kayaks and paddle boards for you to explore with. It’s well worth it!
by A verified traveler
Posted 12 Mar 2024 on Hotels
by A verified traveler
Posted 15 Feb 2024
I highly recommend this place absolutely wonderful staff, beautiful grounds. We are definitely coming back!
by A verified traveler
Posted 25 Jan 2024
Nice accomodations , food excellent , staff excellent
