Ratings based on 59 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jul 2023 on Hotels
by A verified traveler
Posted 26 Feb 2023
It is a good place for the price needs a little bit of maintenance and cleaning on the outside but rooms are nice and clean. Great service at the cafeteria
by A verified traveler
Posted 17 Feb 2023 on Hotels
by A verified traveler
Posted 11 Jan 2023
Great hotel on the lake. Very clean and comfortable with great patios facing the lake. Only real issue was the Wi-Fi which was temperamental at best. A refrigerator in the room would be an added bonus.
by A verified traveler
Posted 8 Apr 2022 on Hotels
by A verified traveler
Decent stay. No screens.
Posted 28 Jan 2022 on HotelsDecent stay. No view from room at Vista Laguna. The common area decks are pleasant. Room was fairly clean except many ants. Air conditioner did not work. No screens on the sliding door or bathroom slatted window to allow mosquito-free fresh air during the night or to clear room after spraying insecticide for ants.
by A verified traveler
Overall this was a good price for what you get!
Posted 23 Jan 2022 on HotelsOverall this was a good price for what you get!
The hotel was a 7 minute drive outside of town. I would not recommend staying here without a vehicle although there was a bus stop right out front (not sure about the bus schedule though).
The hotel was right on the lake and the pool/area was very beautiful!
The staff were kind and friendly although they spoke no English they used Google translate to communicate with us the best that we could.
The wifi is not in your room so you have to go to the lobby and it can be spotty when multiple people were using it.
The breakfast was spectacular! We had coffee, eggs with tomato and onions in it and also tortillas! You can choose to add meat if you like and there is also fruit. You can also pay $15 pesos per bottle of water.
The bed and sheets were not the most comfortable. The sheets I found to be scratchy although my sister did not mind them. All of the rooms have a nice balcony view no matter which room you get! The toilet always smelt kind of bad so we had to keep the bathroom door closed.
Overall the stay here was satisfactory.
by A verified traveler
Posted 14 Jan 2022 on Hotels
The rooms are little, but ok and only 2 rooms have a lake view. Other rooms are built behind the 2 ones and have a little terrace with a wall and trees view. There is a nice big terrace for the guests to chill out just on the lake and you can swim too. Breakfast is cooked on the moment (eggs with some garnish
by A verified traveler
Posted 28 Dec 2021
We stay in the largest suite facing the lagoon, the toilet has a leak that was not fixed during our stay, the bathroom was always wet
by A verified traveler
Good
Posted 26 Dec 2021 on HotelsThe hotel staff were so incredibly kind. It's a little far from downtown, but it's right on the water and there's a bus station right out front.
