Ratings based on 30 Verified Reviews
3.8 Room cleanliness
4.5 Service & staff
3.5 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Apr 2024
The place was beautiful. Will definitely be back.
by A verified traveler
Posted 24 Feb 2024
We fell in love with this place. We only booked 2 nights because we were apprehensive about being able to sleep without AC and not knowing the bathroom facilities however we are already dying to go back. We loved the facility and grounds. For animal lovers it's great - there were cats, dogs and even Rosita the coconut eating pig on the grounds!
It was nice to have the free access to the kayaks and the free breakfast!
We did have dinner both nights there and both nights it was the same 2 options (I'm not sure whether that changes at all but I will say if we had stayed another night we would have gone into town because we were bored of the same meal option BUT for 100 pesos each for dinner I really can't complain).
The food and beer prices were really reasonable and they had a communal fridge for guests.
Some info for the room (the basic cabin) - we loved it. We managed without using the fan the first night but the second night it was way too hot to sleep without it but obviously that comes with the loud noise of the fan so bring earplugs if you can't sleep with loud noise.
The beds are very short - we're both 5'7" so managed okay but I think anyone over 5'10" would be uncomfortable. There is a plug socket so you don't have to worry about not being able to charge things.
Obviously expect lots of bugs!
A note about the staff - we saw negative reviews when booking but everyone we dealt with was kind and pleasant!
by A verified traveler
Posted 28 Dec 2023
The location is along the lake and tucked in a jungle. But the properry is simple and better for camping and simple services. Food is really good. You need to have your own car or call a taxi to get into town. So its about 300 pesos each way.
by A verified traveler
Posted 24 Oct 2023
Property on the beautiful water front. No toilet and a/c in room
by A verified traveler
Posted 9 Oct 2023
Terrible property staff and management terrible don’t ask questions not friendly at all rooms showers no water, sink no water. Terrible over all 👎👎👎👎 don’t go there.
by A verified traveler
Posted 13 Sep 2023 on Orbitz
by A verified traveler
Posted 17 Jul 2023
The natural settings are beautiful but the facilities are extremely rustic, no AC makes nights impossible to have a good night's sleep due to the high temperatures
by A verified traveler
Posted 22 Jun 2023
Me gustó mucho estar en Cayuco Maya, es un lugar ideal para relajación y descansar frente a la Laguna de Bacalar. Volveré nuevamente.
by A verified traveler
Posted 3 Jun 2024
Muy bonito todo, solo falta que contesten el teléfono, y ampliar el horario de comida para huéspedes.
by A verified traveler
Posted 26 May 2024
Todo muy bien
