Ratings based on 68 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Ringgold
Posted 1 Jul 2024 on Travelocity
by A verified traveler
Posted 22 Nov 2023
Front desk personnel were superbly helpful and friendly
by A verified traveler
Posted 11 Nov 2023
Staffs are very nice. Professionally trained
by A verified traveler
Posted 9 Apr 2023 on Hotels
Comment from Hotel Management
26 Apr 2023 by Mandala Hotel & Spa Bac Ninh, Hotel Management
Dear Mr Seong Hwan,Thank you very much for spending time to feedback about the service of Mandala Hotel & Spa Bac Ninh. We are very pleased that you had a good experience at the hotel. Your satisfaction is the motivation for us to strive every day.Wishing you lots of health, happiness and peace. We look forward to welcome you again in the near future.Best regards
by A verified traveler from Savannah
Posted 11 Mar 2023 on Travelocity
Very cost-effective, clean property. Nice big room with kitchenette. Great rooftop deck with pool and fitness center. Excellent breakfast! Walk-able to much of Bac Ninh. Rooms in rear face an apartment building, but are much quieter apparently than the ones in the front.
Comment from Hotel Management
7 Apr 2023 by Mandala Hotel & Spa Bac Ninh, Hotel Management
Dear Mr Stephen,Thank you very much for spending time to feedback about the service of Mandala Hotel & Spa Bac Ninh. We are very pleased that you had a good experience at the hotel. Your satisfaction is the motivation for us to strive every day.Wishing you lots of health, happiness and peace. We look forward to welcome you again in the near future.Best regards
by A verified traveler
Posted 14 Sep 2022
Rooms and beds are cozy and clean!
by A verified traveler
Posted 11 Jan 2020 on Hotels
Comment from Hotel Management
3 Feb 2020 by Will Nguyen, Hotel Management
Dear Jyh Biao,
Thank you for writing a review about your stay at Mandala Hotel Spa!
I am pleased to hear that you did enjoy your stay with us and we all look forward to having another opportunity to welcome you in the not too distant future
Warmest Regrads,
Mandala Team!
by A verified traveler
Posted 22 Nov 2019
The Mandala was a perfect hotel in bac ninh . Conveniently located with an amazing infinity pool and bar on the 7th floor. We were offered an upgrade and enjoyed the space this offered us. We slept so well and enjoyed the luxury of the fresh bedding . The pillows were like clouds . All staff at the Mandala were professional, friendly and always willing to help make our stay enjoyable.
Comment from Hotel Management
25 Nov 2019 by Will Nguyen, Hotel Management
Dear Our Customers,
Thank you for taking the time to share your experience. Your kind comments about the hotel and the employees are highly appreciated. Our aim is to provide our guests with memorable experiences and I am delighted to learn that we were able to leave a positive impression.
We all look forward to having another opportunity to welcome you in the not too distant future.
Warmest Regards,
Mandala Team!
by A verified traveler
Posted 9 Nov 2019
Comment from Hotel Management
13 Nov 2019 by Will Nguyen, Hotel Management
Dear Our Customer,
Warmest greeting from Mandala Hotel & Spa!
Thank you for taking the time to share your gracious comments with the Expedia.com community.
We are glad to know that you enjoyed your stay with us and that you were well looked after for the duration of your stay.
With this in mind we once again thank you for your feedback and we most certainly do look forward to welcoming you back to our hotel as our valued guest in the future.
Best Regards,
Mandala Team!
by A verified traveler
Posted 27 Oct 2019 on Hotels
