Ratings based on 47 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Sep 2024
by A verified traveler
Posted 16 Aug 2024
Shower drainage was not that good.
by A verified traveler from Richmond Hill
Posted 23 May 2024
by A verified traveler
Posted 10 May 2024
Good hotel in a convenient location. Some of the staff in front desk don't speak English, making communication a little bit difficult
by A verified traveler from Patterson
Posted 30 Jun 2023
The restaurant was only open for breakfast . It would have been nice to have dinner available.
by A verified traveler
Posted 16 Jun 2023 on Hotels
by A verified traveler
Posted 22 Oct 2022 on Hotels
Comment from Hotel Management
24 Oct 2022 by Thank you letter, Hotel Management
Dear Wei Tei We are very thankful for your good review, we looking forward to welcoming you in 1 day not far away.Thank You
by A verified traveler
Posted 26 Sep 2022 on Hotels
Comment from Hotel Management
28 Sep 2022 by Thank you letter, Hotel Management
Dear Xiao Nan ,Thank you for choosing us as your accomodation in Bac Ninh.We would love to hear from you. We will always try our best to bring 5* services and experiences to beloved customers.Thank you once again and hope to welcome you back.The Grand Phoenix Team
by A verified traveler
Posted 12 Aug 2024 on Hotels
by A verified traveler
Posted 31 Jul 2024 on Hotels
