Ratings based on 6 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.7 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Sep 2024
Rất lâu rồi mới quay lại khách sạn ở, phòng không thay đổi nhiều nhưng bữa sáng ngon hơn, dịch vụ tốt, phục vụ tận tình chu đáo hơn.
Đặc biệt khách sạn có khu quầy bar trên tầng cao đẹp, đồ uống ngon.
Comment from Hotel Management
30 Sep 2024 by Mandala Hotel, Hotel Management
Cảm ơn Quý khách đã để lại đánh giá về dịch vụ khách sạn!Chúc Quý khách thượng lộ bình an!
by A verified traveler
Posted 24 Sep 2024
Excellent Service. Great beds and linens. Floors in room were sticky and refrigerator had a horrible smell!
Comment from Hotel Management
24 Sep 2024 by Ms Hue - Sale Department, Hotel Management
Thank you for your positive feedback about hotel services. Wishing you a nice trip!
by A verified traveler
Posted 30 Apr 2024 on Hotels
Reception did allow for early check in. I was there 10am but had to wait till 1pm to check in.
Comment from Hotel Management
1 May 2024 by Ms Hue - Sale Department, Hotel Management
Dear Guest,Thank you for your comment about our hotel.Check in time: After 2p.m. If you want to early check-in you should take note when you book room. Because our hotel haven't already at this time or you must pay surcharge for early check-in.Thank you!
by A verified traveler
Posted 29 Mar 2024 on Hotels
Comment from Hotel Management
13 Apr 2024 by Kim Hue, Hotel Management
Dear Sir/Madam,Thank you very much for spending time to feedback about the service of Mandala Hotel & Suites Bac Giang. We are very pleased that you had a good experience at the hotel. Your satisfaction is the motivation for us to strive every day. Wishing you lots of health, happiness and peace. We look forward to welcome you again in the near future. Best regards
by A verified traveler
good hotel
Posted 28 Jun 2023 on Hotelswe stayed in a 2 room apartment. View was good. 1 room was too small for queen bed. The kitchen should be equip with some utensils.
Comment from Hotel Management
1 Aug 2023 by Operation Manager, Hotel Management
Dear Sir/Madam,Thank you very much for spending time to feedback about the service of Mandala Hotel & Suites Bac Giang. We are very pleased that you had a good experience at the hotel. Your satisfaction is the motivation for us to strive every day.Wishing you lots of health, happiness and peace. We look forward to welcome you again in the near future.Best regards
by A verified traveler
Posted 30 Sep 2024
Comment from Hotel Management
30 Sep 2024 by Mandala Hotel, Hotel Management
Thank you for your positive feedback about hotel services. Wishing you a nice trip!
