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"All areas of the hotel were in clean and good condition, looking like a recently refurbished mid range hotel. The room was likewise in a good condition, but from a functionality perspective it excelled. Plug sockets and usb sockets either side of the bed. Sockets for where you would work at the desk. A mirror behind the desk to suit those doing their make-up, and a full length wall mirror too. This was a room that had anticipated and met all of the needs we had and more. I can't tell you how rare that is. The staff were great. They had a very customer-focused approach and I can't fault them."

"Only failing was the understaffed restaurant service"

"It is a nice and comfortable place. The staff is very friendly and helpful. "

"Pool area although small is so cleverly done. fantastic. Room is decent, Chinese fella who checked me in was friendly just talk a bit slower pal. Will return "

"Great location "

"Stayed in a superior king size room at the Future hotel in Bristol for 2 nights. The room was spacious and clean but tired looking. The en-suite was spacious and clean with separate toilet room. The bed was large and comfortable. All the staff were extremely kind and lovely, they were very polite and helpful, and nothing was too much trouble. The meals were excellent, with the buffet style breakfast being exceptionally good. Plenty of choice of everything. A comfortable bar area with staff who would make any drink you wanted. Excellent. Overall, this is a very nice hotel, and is situated straight across from the shopping centres. The free parking in the multi storey car park next door was also excellent, with your ticket being validated on departure. Nothing to pay!! Wonderful. "

"Very comfortable and convenient "

"The Francis was being renovated but this did not affect us and we had a wonderful stay. The staff were really friendly and helpful. "

"Check in quick, only one person checking in but was fast enough. Food at the resterant was little pricey for the quantity "