Ratings based on 325 Verified Reviews
4.8 Room cleanliness
4.4 Service & staff
4.8 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Oct 2024
Beautiful locations and views. Room size great
Breakfast however far below standard. No fresh fruit. No fresh juice. Machine coffee. Eggs from powder. No chef making omelettes.
For the prices paid this is not acceptable.
Comment from Hotel Management
30 Oct 2024 by Samantha Guest Relations Manager, Hotel Management
Thank you for sharing your feedback regarding your recent stay with us. We’re pleased to hear that you enjoyed our beautiful locations and views, as well as the spaciousness of your room.However, we sincerely apologise for the breakfast experience not meeting your expectations. We’d like to clarify that at both breakfast locations, we do indeed have a chef preparing omelettes on display for our guests. We appreciate your input and we will certainly review our offerings to enhance our guests' experience.Your feedback is invaluable to us, and we hope to welcome you back in the future to provide a stay that exceeds your expectations.Warm regards,SamanthaGuest Relations Manager
by A verified traveler
Posted 28 Sep 2024
Lovely outlook, lovely location, great staff
Comment from Hotel Management
26 Nov 2024 by Samantha, Guest Relations, Hotel Management
Thank you for staying with us.
by A verified traveler
Posted 11 Sep 2024
Great breakfast buffet & terrace
by A verified traveler
Posted 23 Aug 2024
The views were amazing. Other reviews have complained about looking at walls, which there were rooms like that. But the purchaser should ensure what they are getting. The breakfast every morning was phenomenal and included. It felt as if we needed to ask how much for breakfast, we did not belong! Romantic, amazing views, all we could have ever wished for our celebration. This property is a place we will definitely consider booking again.
by A verified traveler
Posted 11 Aug 2024
Absolute gem! The views from sea-facing rooms are unbelievable.
by A verified traveler
Posted 4 Aug 2024
Wonderful staff and the sea view is amazing. Our flight was cancelled due to storms and staff helped us out.
by A verified traveler
Posted 27 Jul 2024 on Hotels
by A verified traveler
Posted 2 Jul 2024
Had an executive room which was lovely - surprised in a 5 star hotel we were charged for water in the room though!
by A verified traveler from CHICAGO
Posted 29 Jun 2024 on Travelocity
Buyer Beware!!! We booked a deluxe quadruple occupancy room based on the Travelocity pictures posted online. $2900 for 6 nights. Our room faced a wall with a service entrance which was used by guests and staff literally a few steps from our balcony. We had to keep curtains closed to have privacy. They would not move us and told us that is what we booked.
Limited dining options that have very poor ratings.
It is advertised as a beachfront, it is not a beach it is definitely waterfront but it is rocks and deep water - not ideal or safe for young children.
by A verified traveler
Posted 24 Jun 2024 on Hotels
