Ratings based on 598 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Oct 2024
Staff was friendly and helpful. But property was run down and not cared for.
Comment from Hotel Management
23 Oct 2024 by Club Dubrovnik, Hotel Management
Dear Mr. Jeff,Thank you for taking the time to provide feedback on your recent stay. We are pleased to hear that you found our staff friendly and helpful, as we strive to provide exceptional service to all our guests.We sincerely apologize that the condition of the property did not meet your expectations. Your comments are important to us, and we will address the concerns you have raised regarding the upkeep of our facilities. We are committed to making improvements to ensure a more comfortable and pleasant experience for all our guests.Thank you once again for your valuable input, and we hope to have the opportunity to welcome you back in the future.Warm regards,Željko BjelobabaHotel General Manager
by A verified traveler from Ada
Posted 22 Oct 2024
Comment from Hotel Management
22 Oct 2024 by Club Dubrovnik, Hotel Management
Dear Ms. Elena, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Željko Bjelobaba Hotel General Manager
by A verified traveler
Posted 15 Oct 2024
Comment from Hotel Management
16 Oct 2024 by Club Dubrovnik, Hotel Management
Dear Ms. Chantal, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Željko Bjelobaba Hotel General Manager
by A verified traveler
Posted 29 Sep 2024
We had a wonderful view of the harbour. Our room was fine, although no fridge or tea/coffee making facilities. The outdoor facilities were very good. However, the hotel’s only dinner offering was a smorgasbord and was totally inedible.
Comment from Hotel Management
30 Sep 2024 by Club Dubrovnik, Hotel Management
Dear Ms. Ginni, Thank you for booking Club Dubrovnik Sunny Hotel and for taking the time to share your experience. We are happy to hear you enjoyed your stay. We are pleased to hear that you enjoyed the wonderful view of the harbor and appreciated the quality of our outdoor facilities.We understand the absence of a fridge or tea/coffee making facilities in your room may have caused inconvenience, and we appreciate your feedback on this matter.We are truly sorry to learn that our dinner offering did not meet your satisfaction.We hope that we have earned your trust to stay with us again. Warm regards,Željko BjelobabaHotel General Manager
by A verified traveler
Posted 16 Sep 2024
Comment from Hotel Management
17 Sep 2024 by Club Dubrovnik, Hotel Management
Dear Ms. Virginia, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Željko Bjelobaba Hotel General Manager
by A verified traveler
Posted 1 Sep 2024
Hotel was big, clean and had a nice view. Staff friendly and helpful. The downside noisy, limited sitting area at the lobby. The pool is nice, big but very noisy and lots of children. There is no space to swim. Food is good, coffee was very bad. Dinner time no drinks you will need to purchase water for 5 Euros a bottle. Overall great hotel for families with young children not for adults
Comment from Hotel Management
1 Sep 2024 by Club Dubrovnik, Hotel Management
Dear Mr. Munir,Thank you for taking the time to share your detailed feedback regarding your recent stay at Club Dubrovnik Sunny Hotel. We are pleased to hear that you found our hotel spacious, clean, and appreciated the beautiful views. It is also gratifying to know that our staff provided friendly and helpful service during your visit.We regret to learn that certain aspects of your stay did not meet your expectations. We apologize for any inconvenience caused by the noise and limited seating areas, both in the lobby and around the pool.Your feedback is valuable to us as it helps us identify areas for improvement. While we strive to create a family-friendly atmosphere, we acknowledge that the experience may differ for adults seeking a quieter stay. Thank you once again for your constructive feedback. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience.Warm regards,Željko BjelobabaHotel General Manager
by A verified traveler
Expensive for the services provided
Posted 18 Aug 2024 on HotelsVery basic rooms. Small. The shower leaked . The dinner wasn’t palatable
Breakfast was better.
Comment from Hotel Management
18 Aug 2024 by Club Dubrovnik, Hotel Management
Dear Ms. Shweta, Thank you for choosing Club Dubrovnik Sunny Hotel and for sharing your experience. We are sorry to read that you were not satisfied with our service. We sincerely apologize that your experience did not meet your expectations, particularly with regard to the room size, shower, and dinner. Your comments are invaluable to us, and we assure you that we are addressing these concerns to improve the quality of our services.We are pleased to hear that you found breakfast more to your liking, and I hope that we will have the opportunity to welcome you back in the future to offer you a more satisfying experience. Warm regards,Željko BjelobabaHotel General Manager
by A verified traveler
Posted 29 Jul 2024 on Hotels
Comment from Hotel Management
31 Jul 2024 by Club Dubrovnik, Hotel Management
Dear Mr. Mevludin,Thank you staying at Club Dubrovnik Sunny Hotel and for sharing your experience with us. It always gives us great pleasure to hear our guests are happy and taking home nice memories.We are happy to hear that you enjoyed your stay.We hope to welcome you at Club Dubrovnik Sunny Hotel again.Warm regards,Željko BjelobabaHotel General Manager
by A verified traveler
Posted 26 Jul 2024
Everything is good for the value what I paid for summer July . Very clean hotel and convenient.
Near to beach . Swimming pool was nice .
Few points if they can improve then will be 10 out of 10 . The room should have fridge in this hot weather so we can keep our drinks cool all the time .
Also for evening meal that included in price should provide at least soft drinks & juice for free .
Comment from Hotel Management
22 Aug 2024 by Club Dubrovnik, Hotel Management
Dear Mr. Hoon,Thank you for sharing your positive feedback and for choosing our hotel for your summer stay. We are delighted to hear that you found our hotel to be clean, convenient, and enjoyed the proximity to the beach and our swimming pool.We appreciate your suggestions for improvement.We will certainly take these suggestions into consideration as we continue to enhance our guest experience.We are thrilled that you had a good stay overall and hope to have the pleasure of welcoming you back in the future for an even better experience.Warm regards,Željko BjelobabaHotel General Manager
by A verified traveler
Posted 10 Jul 2024
Our stay was pleasant and suited our needs. The hotel was clean and tidy, as were our rooms. The food in the hotel restaurant is actually incredibly good - and should be tried to be believed.
The only downside was Dubrovnik's prices in general - rather than the specific hotel prices. Eating out is very expensive, and that includes drinks at the hotel restaurant and mini-bar in the reception. Extortionate prices for what's on offer - but you pay for convenience.
The hotel staff were overall friendly, however, we did have multiple occasions where we found bar staff rude and dismissive in the hotel.
Comment from Hotel Management
10 Jul 2024 by Vlado, Hotel Management
Dear Mr. Thomas,Thank you for sharing your experience following your recent stay at our hotel. We are delighted to hear that you found our accommodations clean and tidy, and that the quality of the food in our restaurant exceeded your expectations. Your kind words regarding the overall friendliness of our staff are much appreciated.We apologize for the negative interactions you had with some of our bar staff. This is certainly not reflective of the standards we aim to uphold. Rest assured, we will address this with our team to ensure that all guests receive the courteous and attentive service they deserve.Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back in the future for an even more enjoyable experience.Warm regards,Željko BjelobabaHotel General Manager
