Ratings based on 760 Verified Reviews

4.7 out of 5
91% of guests recommend
4.7 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 20 Nov 2024
The staff did ring around for me as I don't have a smart phone, well not too smart!
4 out of 5
by A verified traveler

Posted 18 Nov 2024
Friendly staff, great location two minutes from the train track and walkable to most of old town
5 out of 5
by A verified traveler

Posted 30 Oct 2024
3mins walk from Train Street, and 20mins walk from the Old French Quarter, it’s the perfect location: close to everything but also very quiet (a must in a city like Hanoi!) My room was big and clean. The staff is very friendly, and they kindly let me shower in the spa before my late departure. I didn’t use the pool, gym or spa as it was a short stay so I can’t comment on those. Would definitely stay there again!
5 out of 5
by A verified traveler

Posted 27 Oct 2024
Wonderful service by the staff. The restaurant was delicious, and the spa likewise good (we got a massage). Overall, will definitely return!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Oct 2024
5 out of 5
by A verified traveler

Posted 13 Oct 2024
Awesome
5 out of 5
by A verified traveler

Posted 11 Oct 2024
Lovely hotel in old town. Staff very nice. Spa superb with very cheap prices.
5 out of 5
by A verified traveler

Posted 8 Oct 2024
Everything was great!
5 out of 5
by A verified traveler

Posted 6 Oct 2024
Beautiful property. The restaurant was exceptionally good. Loved staying here.
5 out of 5
by A verified traveler

Posted 5 Oct 2024
Great service & staff. Good location; nearby the famous train street and only a 15 min walk to the old quarter.